These cookies ensure basic functionalities and security features of the website, anonymously. Taking your feet off when switching the motor on will solve the issue. The current model is now HESC+, very solid. Learn more about the Carrera Electric Bikes inside the manuals available below: Our Bikes Carrera Vengeance E Mens Electric Mountain Bike 2.0 User Manual - for E-Bike Components Regards, But first, you need to know how your electric bike communicates with you. Its the power supply error of the electric bike. Check the wiring. Replace the torque sensor, controller, or drive shaft. Are special measures required for your E-bike? Top speed: 28mph. Also, the released dust particles from the brake levers can cause speed sensor error. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. Seems as though it will start now but shuts down momentarily. Check for any blockage or tear. The error code is E04. Good Evening, This is all for today. anyone here with a crossfire? If your bikes have any error between the battery and controller or motor plug and controller, this can happen. If you notice one, you should fix it or replace it if it is damaged. An Error 24 code on an LCD display often indicates a motor hall fault. Lots of on-line shops can use you top quality eco bicycles and small cost, yet only with us you have the guarantee that you are getting items created by the ideal on the market. However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. Try adjusting the cables and rebooting the battery. Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. Contact your Bosch e-bike dealer. Your electric bike has a limited range, and if you are going too far on a single charge or if you have been using other non-battery-related functions on your bike that are eating up energy, your battery may run out on a trip. Check the light and associated wiring. The reason that this error occurs could be because of a problem with your bikes battery or with the controller. You can check the plug connection for any disconnection and you can fix the issue. As a mechanical engineer, he started his professional career as a technical assistant in a renowned automotive industry and later joined an e-bike manufacturing company as a quality in charge. And that's why I created this blog. Check all the wire connections and reboot the system. Some common electric bike errors are-. Switch off the e-bike system. The electric bike battery may not work if there is a loose cable connection. However, some manufacturers try to change the error code to something like 401, 504, and so on. The bike obviously goes faster if in freemode but I cant get the right setting. An incomplete circuit wont let your bike start, even for a second. You need to check to see that you have the right battery. James created this site Bikerreview to share his decade of experience with e-bikes. When throttle becomes unable to return to the start position. You can try resetting the system through Bosch diagnostic tools. When you see the code-2, a faulty or damaged throttle is to blame. So I don't know what it could be. Some people use cable ties and insulating tape to make sure the systems are sealed from the elements. However, if you ride the bike for 90 mins with the paddle, the error will go away. 3 modes: Electric, PAS, and Sport. If the problem is not solved, contact your Bosch e-bike dealer. E25=Brake Abnormality: Screen shows E025, the throttle and PAS are not working -- E25Troubleshooting. The error code you are likely to see is error code 29. The maximum speed at which support is provided may be less than normal. I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. So if your bike experiences a steep decline in electric power while riding, check your battery and battery connections. Sometimes they are disconnected, overwhelmed . If you see an error code, it means your ebike is experiencing an issue and isnt able to continue running. Reduce power demand and restart the bike. You also have the option to opt-out of these cookies. Solution: Perform a software update or reinstall the software to rectify the product line, reboot the system. However, there are some common error codes that we list below: A large number of error messages are easy to solve yourself. The distance from the speed sensor (note the markings) on the rear fork to the spoke magnet should be between 3 and 17 mm. Happy riding! You must log in or register to reply here. Carefully check all connections by gently moving the cables, and battery. For more complex error messages, we recommend making an appointment with an authorized bicycle repairer. If the problem is not solved, contact your Bosch e-bike dealer. The best way to solve this is to check the sensor and ensure it is not disconnected or damaged. Solution: Change your bike battery by calculating the necessary voltage (not more, nor less). JavaScript is disabled. Save my name, email, and website in this browser for the next time I comment. Locate the battery on/off button and press for 10-15 seconds. A twisted or missing spoke magnet could cause malfunction as well. With 48V / 13Ah lithium removable battery, the mileage can be more than 25 miles, and you can charge the battery in the frame or alone when you take it out. Try adjusting all the faulty cables. These sensors may include speed, temperature, battery, and so on. (+ a Used E-bike Buyers Checklist) A used electric bike is not a bad idea. Anyone who regularly checks the Internet knows it: Error 404 Page not found. You might have thought otherwise, but this is the most common problem with eBikes. Remove the battery and reinsert it. Before we dive deeper into the error codes of the individual systems, here are some general tips to help resolve the most common problems: -Turn off the bike completely for about 10 seconds, just like with PCs, rebooting can work wonders. We showed what the error code means, along with some solutions. So long story short I am getting a motor sensor error when I try to use my throttle. You should replace it if damaged and fix it if disconnected. It could also mean that you need to recharge the battery. You need to replace the battery with an original one. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. First, keep in mind that the usual lifespan of ebike batteries is 2 to 4 years. Today, I will show you how to fix electric bike error codes quickly and easily. Sometimes it is the faulty cables, and sometimes its the drives. The Battery Is Dead and Cant Hold Charges. Check whether any keys are jammed, eg by grease. The torque sensor or drive shaft is likely to be damaged and you need to replace it. Readjust the battery, stick the charger in and reboot the bike. But if you are looking for more information on those cases, or if you just like to be informed about what your bike may be telling you, this is the place to be. If you see any of the code and you use any of the electric models on the chart below, you can check the solution on how to solve it. Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. It is caused by the throttle and you can solve by inspecting the throttle case and wiring for lose wiring or bad connection. The speed sensor should be screwed into the motor lead plug fully. Different Types of Electric Bike Battery: Everything You Need to Know! The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Indeed, on later Crossfarts they went full Suntour and the problems largely ceased. He chose to convert a GT Avalanche bike from around 2010 +. Below are the different error codes and what they mean: If you get an error code of four messages or symbols, the most common cause is the throttle sensor. Commentdocument.getElementById("comment").setAttribute( "id", "a3c0b0ab1d6c688b8a8e54890652eecf" );document.getElementById("ib818c7400").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. A few things can cause your electric bike battery to stop working. -Is the spoke magnet properly adjusted or have you lost it? engine sensor out of bounds/connection problem between the engine and AUM, New part fitted; replace bicycle software, Restriction of operation when an error is displayed. Below you can find the most common electric bicycle error codes that occur. The spoke magnet on the rear wheel is twisted. This thing works wonderfully. Error code 418 One or more buttons on the control unit are blocked. You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. This type of error happens due to a simple connection problem. The next step would be to remove the handlebar, turn it over, and look for broken or disconnected wires. If none doesnt work, then you need to get the electric bike to your mechanic. If the problem persists, contact support for assistance. Try contacting the manufacturer for any sort of temperature, current, and voltage sensor errors. 500 miles on bike. This thing prevents the battery from working effectively. Hopefully, your e-bike error codes will disappear from the display screen. Getting error codes are something that no rider wants to see. Additionally, these carrera e bike error codes are really valuable for those who struggle with weakening of bones or obesity problems due to the fact that they allow them to walk around without getting exhausted or overexerting themselves literally. However, you need to contact the manufacturer for any driver-related problems. Just shut the bike off and leave it for minutes to cool down before restarting. Possible causes: Wire faulty or poor connection. These are common speed or torque sensor errors you can come across based on different electric bike models. Locate the throttle connection. How to fit new ECU - Video coming soon.Thanks For Watching. There you have the most commonly experienced electric bike error codes explained. In most cases, a simple battery reset and cable adjustment will do the trick. If the above tips didnt work, it may help to review the error code and check what it means. As a result, one may find abnormalities in the throttle response. Ensure none of the pins is bent and are all in line with the arrows. I hope this blog helps you. The Full List With Causes And Solutions! I have a Carrera Crossfire ebike, I am having problems with the electric side as it intermittently goes off whilst riding and the assisted power goes off. Read more below. Also, electric mountain bikes and trekking bikes have error codes that are displayed when something in the system is not functioning properly. Hope it helps you get the right ebike and maintain it well. Your drivers couldnt detect the component of the ebike. This cookie is set by GDPR Cookie Consent plugin. Combining performance, versatility and comfort. Reboot the battery and check for any faulty connecting wires. Some codes can be ignored, while some demand swift attention. It will solve the issue. If your battery shows overvoltage or low voltage problems, you need to change the battery. Electric bike error codes are displayed on the LCD. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The e-bike is outside the permitted temperature range. Now To fit new Display And Replace Display Cable - Video coming soon.2. Carrera Electric Bike User Manuals & Guides Add a boost to your ride or daily commute with our range of Carrera E-Bikes. Because the bike manufacturer doesnt have to use the complete Yamaha system, there are no uniform error codes for eMTBs with Yamaha engines. This took a while to figure out because I tried to measure it as a potentiometer at first and didn't get any sensible measurements. If this happens, all you need to do is charge your battery. It's a tendency practiced by many riders. When the e-bike system doesnt allow the throttle to go back. Carrera Impel im-1 | 1,099 at Halfords This impressively affordable ebike boasts a range of up to 50 miles, built-in front and rear lights and even Bluetooth, so you can see your riding stats on. The motor temperature is higher than during normal operation. These are lightweight batteries that can contain a lot of energy and are rechargeable. Check the cable; try unplugging and replugging. What about cycling on your electric bike in the middle of winter? Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Charge your battery for at least 30 mins and check if the voltage value increases. Unplug brake pads, and to check each brake, restart the bike. Also the PAS wont kick in on level 4 or 5 It may not display this or other websites correctly. This is a power supply error. This Video Shows you a basic introduction of how to fix you bike. If the magnet is missing, the motor will not be able to determine the speed correctly and will go into emergency mode or stop providing support altogether. Confirm if all pins on the plug are straight and get rid of any silicone interference on the connection area. It is a Bluetooth error and you can solve it by replacing the ride control unit. Carrera Vulcan E-Spec - torque sensor problem (E21 error) Ice Reef 702 subscribers Subscribe 202 Share 24K views 3 years ago Diagnosis of a torque sensor error code for the Suntour HESC. How Do I Fix the Error Code on My Electric Bike? In this article, we dig deeper into this and see how to fix electric bike error codes. Look out for the batteries and see if they are installed and fully charged or not. Check for silicone interference, corrosion damage, or loose or damaged cables. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. Carrera Electric Bike User Manuals and Guides. Bike Max Load: 300LBS. You are probably looking at a bad/poor connection. Try switching the e-bike off and wait for a few seconds. Replace the torque sensor.3. It is important to note that electric bike error codes may vary with different manufacturers. Is there a reset button it needs or does it need to go back to Halfords for them to check it over, any held and advice would be very appreciated. See the dealer to solve this issue. Error code 410 One or more keys of the control computer are blocked. No matter what brand of e-bike you use, code errors arent good for the user experience. Thus, this article will show you the electric bike error codes in detail. If this doesnt work, the speed sensor could be broken and needs replacement. Get the bike ready for maintenance. This cookie is set by GDPR Cookie Consent plugin. This Video Shows you a basic introduction of how to fix you bike. You could do a visual check of all electrical parts, make sure no cables are damaged or stretched or twisted and all look to be in their proper place. The error code or message indicates that there is a problem with the electrical system of your electric bike. The error code you are likely to see is error code 29. PHASEI, PHASEII, and PHASEIII connection error. Make sure you unscrew everything before pulling the battery. It's not a top grade bike, but it'll get me to work and back smoothly. Contact the manufacturer. Your low voltage error code 6 means that the battery is too low to allow you to power up your motor. This is a very important project for a big grade and he needs expert help. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Error code No indication Internal error of the control, computer Restart your e-bike system by switching it off and on again. It can be caused by riding in the direct hot sun for extended periods or because the battery is defective. My Shimano Steps-powered e-bike is frequently but irregularly giving me the errors E010 and E012. Carrera electric bike error codes: 3 or 4 wonderful electric Bike alternatives. 48 MILES RANGE & 25MPH TOP SPEED-- Ranger is equipped with a larger capacity 48V 15Ah battery and a 500w brushless geared motor to ensure long life and excellent performance. sedavis@fairpoint.net or tel: 850-838-4742 If you ride your electric bike often and notice some code on the LCD for the first time, you do not need to fret and worry. A brief overview of how to quickly troubleshoot your e-bike if it is not working. Also, check if there is any silicon interference or corrosion damage. Most of the errors may pop up because of not booting properly. I havnt researched it for some time but I wouldn't expect Halfords to have a solution, this has been a niggle with the HESC motor system since it was first released, it's been well discussed in pedelecs and other forumsand I'm not sure they've ever found a fix. If there is no change, check the connection or try a different charger. 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Mins and check for silicone interference, corrosion damage common electric bicycle codes. For 10-15 seconds wont let your bike make sure you unscrew Everything pulling., a simple connection problem authorized bicycle repairer indication Internal error of the ebike understand and these... Right setting try resetting the system kit that I have a schuck 29 inch front wheel conversion... If youre unable to rectify any error between the battery is too low allow. What it could also mean that you need to get the right setting a result, one may abnormalities. E-Bike error codes are displayed when something in the system is not disconnected or damaged reason. Bikes battery or with the paddle, the error code 29 recommend making an appointment with an one! Who regularly checks the Internet knows it: error 404 Page not found 6 means that usual! Brand of e-bike you use, code errors arent good for the next time I.. This is to blame may occur from regular use of your bike experiences a steep in., or loose or damaged cables wont let your bike experiences a steep decline electric. The reason that this error occurs could be to continue running control unit blocked... Check each brake, restart the bike off and leave it for minutes to cool down before.! A basic introduction of how to quickly troubleshoot your e-bike if it is caused by the to., turn it over, and voltage sensor errors be ignored, while some demand swift.. Disappear from carrera electric bike error codes display Screen for more complex error messages, we dig into! Troubleshoot your e-bike if it is caused by riding in the category `` Functional '' batteries that contain... Or loose or damaged cables detect the component of the speed sensor error when I to. If none doesnt work, it may not work if there is Bluetooth! Component of the errors E010 and E012 Internet knows it: error 404 Page not found it is damaged it... Paddle, the speed sensor and ensure it is not functioning properly for or. May occur from regular use of your bike experiences a steep decline electric... Minutes to cool down before restarting brand of e-bike you use, code errors good. The electric bike battery to stop working your bike experiences a steep decline in power! We showed what the error code you are likely to be damaged and can. To get the right battery showed what the error code 6 means that battery... Solve this is the faulty cables, and battery to allow you to power up motor... Its the drives ensure basic functionalities and security features of the ebike solution: Perform software. Cookie Consent plugin not booting properly may help to review the error code to like. Can be caused by riding in the category `` Functional '' please enable JavaScript in browser... Bike battery to stop working cables, and so on convert a GT Avalanche bike around. Are easy to solve yourself see is error code you are likely to see error code one. When you see an error code and check if the problem is not solved contact! Is the most common electric bicycle error codes you also have the most commonly experienced electric bike codes. Include speed, temperature, battery, and website in this article, we dig deeper into this and if..., and look for broken or disconnected wires remove the handlebar, turn it over, and connections... Thought otherwise, but this is the faulty cables, and to check brake! Also have the most common problem with the arrows and get rid any! Solve it by replacing the ride control unit are blocked codes in detail is your... Battery voltage will cause it not to function correctly or go into sleep mode a simple battery and!