Read More. Get the latest information on promotions. Subject to the Arbitration provision set forth in Section 18, you hereby consent and submit to personal jurisdiction in the state and federal courts located in Harris County, Texas. The promotion period runs from March 5, 2019 through December 31, 2019. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. "name": "What is Pre-Need? $2,000 and $5,000 Year. Neptune Society is the largest provider of affordable cremation services in the nation. In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. "acceptedAnswer": { Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. I felt very comforted after our long phone call and also after talking with Sergio. 06/28/2022. At Neptune Society, the families we serve are our top priority. Formal Resolution by Arbitration/Class Action Waiver: READ THE FOLLOWING ARBITRATION PROVISION CAREFULLY, IT LIMITS YOUR RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION. Donny Bobo was my director and I cant say enough good about him. I had other things to deal with of course. Theyll be caring for my wife someday, and me as well. But is this the proper funeral etiquette? I live in PA and had to rely on recommendations for your service. Our appreciation is great and well never forget it. A shift in consumer attitude towards cremation and the perception of value. Telephone Consumer Protection Act: By providing your telephone number, you agree and provide express consent to receive sales and/or telemarketing calls from a live agent, artificial or pre-recorded voice at your residential or cellular number, dialed manually or by an automated telephone dialing system. That percentage is expected to climb above 55% by 2025." If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. To the fullest extent permitted by applicable law, we will not be liable for any injury, loss or damage of any kind arising from or relating to your failure to comply with (a) and (b) or for any acts or omissions by you or someone else using your account and/or password. Service Corporation International (SCI) has settled a federal class-action suit against its Neptune Society cremation division, agreeing to pay up to $209 million in full refunds of all products and benefits purchased to 87,000 Florida preneed customers if they choose to cancel their contracts. } You grant the Company and related entities a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, copy, modify, display, archive, store, publish, transmit, perform, distribute, reproduce and create derivative works from all Content you provide in any form, media, software or technology of any kind now existing or developed in the future. It gave us our first and only close-up, discovered six new moons and four rings around Neptune, found a "Great Dark Spot" storm in its blue methane gas atmosphere and saw hints of . You understand and agree that the Service is provided AS-IS and that the Company assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings. I felt very comforted after our long phone call and also after talking with Sergio. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. "@type": "Answer", EXCLUSIONS AND LIMITATIONS. I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. The Green Movement favors cremation over casket burial. Contact us today for more information about cremation and cremation prices. I live in PA and had to rely on recommendations for your service. Many of our customers have expressed an interest in helping themselves to information like their account balance or updating their mailing address, so we've created a self-serve platform that allows families to do just that. "text": "No. 2) On the day of placement, our experienced team of divers takes the formed mold by boat to the reef, carefully completing the memorial process by inserting the mold containing the cremated ashes in its final location within the reef structure. "@type": "Answer", Neptune Society of Central California in San Jose, Modesto, Fresno, and Bakersfield, CA provides funeral, memorial, aftercare, pre-planning, and cremation services to our community and the surrounding areas. Voyager 2 passed Neptune in August 1989. "name": "Can I use my social security benefits if I choose cremation? To utilize our automated phone service, please call 866-264-4718. Dear Lisa, On behalf of our family, I would like Read More. { Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. Read More. You can plan and organize or choose not to. All organic matter is consumed by heat and evaporation within approximately 2 hours. General items not included are: The gravesite, grave vault, opening and closing fees, memorial marker, and other related expenses." I had other things to deal with of course. My experience with the Plano Neptune staff has been wonderful. The science case for a return to Neptune. Dear Carolyn, "name": "How can I be sure that my funds will be safe? Someone has to complete the forms and submit them for benefits (we can assist you with this), which may not be paid for several months." Dear Lisa, On behalf of our family, I would like Read More. Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. $51 to $268 A Month. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. If no resolution is reached by the courts, then a damages award will be made by the county. } Please send a written notice describing the dispute to cs@scidirect-us.com. Make or schedule a payment. Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. Thank you for taking care of my father and easing our anxiety. Trident Society offers portable pre paid cremation plans. The popularity of being cremated continues to rise year after year. Is there a certain period you should wait, or should the funeral be held as soon as possible? Otherwise, the arbitrators decision is final and binding on all parties and may be enforced in any Federal or State court that has jurisdiction. Over the past 47+ years, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. After much negotiation with the funeral home, the Neptune Society of Sacramento, California said that it would refund my dad's pre-need policy rather than transfer it. but Neptunes involvement was reassuring and dependable. }] "name": "Can I use my veteran benefits if I choose cremation? Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. },{ Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. ", "@type": "Question", }, I was very satisfied with the services you provided. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. Make or schedule a payment. For every 10,000 qualified responses received, Neptune Society will donate $1,000 to an animal shelter in need, up to $5,000 in total. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . Thank you Neptune Society of Fort Myers, and especially Marianna. The Company does not claim ownership of Content you submit. Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. "@type": "Question", Notwithstanding the obligation to arbitrate all Claims under these TOS, you may assert an individual Claim in small claims court in lieu of Arbitration. Neptune Society of Northern California is proud to provide resources to our families in need. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. "@type": "Question", Ron O. I couldnt say enough about how much they helped our family through such a difficult time. Single people heaven. ANIMAL SHELTER IN NEED MAIL REPLY CARD DONATION TERMS. I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. Neptune gets it done professionally, efficiently, and as painlessly as possible. We live in Wisconsin, they in Florida. Once again many thanks to all of you for everything. You can plan Read More. I live in PA and had to rely on recommendations for your service. You can plan and organize or choose not to. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. "text": "Whether cremation is preplanned or youre planning at the time of death, one call to Neptune Society is all you need. } Carolyn, I just wanted to take the time to thank Read More. If you provide any information that is untrue, inaccurate, not current or incomplete, or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). ", With the Neptune Society of Virginia BillPay app, managing your account . Every Refund Policy should include clauses on: 20. the policy will be honored by one of our eight offices. MODIFICATIONS TO SERVICE. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. Please see the links below for more information. Billing itself as "America's Most Trusted Cremation Services," Neptune Society was established in 1973 in Plantation, Florida and incorporated in 1985.It was purchased by SCI in June 2011 and today has 45 locations in 26 states.Neptune Society is known as Trident Society in six of its California locations. "acceptedAnswer": { Five stars for a great company!!! Completely caring respectful to everyone. 5260 Daniel J. Enea, Manager. You agree that you will not use any device, software or routine to attempt to interfere with the proper working of this website or the Service. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. Customer Service. },{ She kept all the wheels moving in the right direction. Gold teeth generally oxidize at high temperatures so no gold is left after the cremation process." Neptune gets it done professionally, efficiently, and as painlessly as possible. Additionally, a numbered metal disc is assigned to the deceased and accompanies the body throughout the cremation process. "@type": "Question", And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. Thank you for all your help and support. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. ", Would you like to check your account balance? } This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. To the fullest extent permitted by applicable law, you understand and agree that the Company and its affiliates are not liable for any direct, indirect, incidental, special, consequential or exemplary damages (even if the Company has been advised of the possibility of such damages) resulting from: (i) your use or inability to use the Service; (ii) unauthorized access to or alteration of your transmissions or data; (iii) statements or conduct of any third party on the Service; or (iv) any other matter relating to the Service. Neptune was like a warm blanket after a cold night in the field. } Accordingly, as set forth in Section 21 (Consumer Protection Notice) below, some of the above limitations of Sections 13 and 14 may not apply to you. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. Everything was as they prepared me for, everything happened exactly to plan. Once again many thanks to all of you for everything. Thank you for all your help and support. Have you made alternative arrangements and would like to be removed from our mailing or calling lists? Neptune was the answer. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. The Service may provide, or third parties may provide, links to other World Wide websites or resources. There are also religious reasons for ashes to. PREPLANNING CREMATION, I NEED IMMEDIATE HELP FOR A LOVED ONE WHO PASSED, What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. Stay informed with payment reminders and notifications. All information that you we collect about you through the website is subject to our Privacy Policy. There were no sudden extra charges, no surprise items whose costs werent included. Neptune was the answer. This website is offered by SCI Direct, Inc. and its parents and affiliates (collectively the Company). Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. "text": "Yes, as long as there are separate cremation urns or containers to put the ashes in." You know that, and youve come to terms with it (or at least youre trying). None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. It would be illegal for me to accept a fee for preparing that application on your behalf. Thank you again for your services, You were a joy to work with. It used to also charge a processing or membership fee, but dropped . After the cremated remains are removed from the cremation chamber, any large bone fragments are removed and processed further to reduce their size to uniform particles (ashes)." Getting you the answers to your questions as quickly as possible is part of our commitment to service. The Memorial Reef is 16 acres in circumference and 40 feet below the surface of the ocean. },{ On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. 5260 Daniel J. Enea, Manager. "text": "We coordinate with all Tissue Banks. There were no sudden extra charges, no surprise items whose costs werent included. Carolyn, I just wanted to take the time to thank Read More. By viewing, using, accessing, browsing or submitting any content or material on or to this site, you agree to this TOS as a binding legal agreement between you and the Company to the fullest extent permitted by applicable law. A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings, ANIMAL SHELTER IN NEED MAIL REPLY CARD DONATION TERMS. Please notify us immediately of any unauthorized use of your password or account or any other breach of security, and exit your account at the end of each session. A columbarium is a building specially designed to hold ashes. She was heaven sent. In May 2016, a lawsuit was filed against the Neptune Society for aggressive telemarketing practices. "name": "How does cremation cost compare with typical burial? If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. Keep in mind that these may vary from one region to the other. LIMITATION OF LIABILITY. Neptune's controversial history. "name": "What happens at the time of death? Donny Bobo was my director and I cant say enough good about him. "@type": "Question", Talk to us to learn about some of the benefits you'll have by choosing Neptune Society. I would like to take this opportunity to commend the Read More. Several days later we found out that the amount they would refund was 1/3 of what my dad had paid, which was also 1/3 of what was needed to cover the funeral home's fee. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. "acceptedAnswer": { Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. Rental casket: $400-$600. To the fullest extent permitted by applicable law, you further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource. Everything was as they prepared me for, everything happened exactly to plan. We serve are our top priority but dropped compare with typical burial all information that you we about. Company ) a certain period you should wait, or should the funeral held. 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