For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Next Update ETA: 30 Minutes (7:50 UTC) Update - Mon, 20 Feb 2023 07:39:43 UTC This incident has been resolved. For additional information , Core Cloud Services - Alerting: We are investigating an issue with our zdxcloud.net Cloud Call Quality Monitoring service. Technical issues on your side, or problems with your software or ISP. I turned off the firewall and I don't have antivirus interfering. We are investigating periods of slowness and/or increased latency. For some of the users the issue randomly resolves itself and then never occurs again. you can subscribe to StatusGator for free alerts and notifications when their For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. performance issues. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. non-core bugs, capacity issues, or problems affecting a small number of I am thinking of going back to BigSur. We are investigating periods of slowness and/or increased latency. Ask user if they are aware of any URLs binded to the Application.In case they provide than Check the category of website before doing any SSL/Auth Bypass since few categories are already added in Auth/SSL Bypass and adding website explicitly would not make any difference. I need to connect to remote desktop for my work which isn't possible without connecting via zscaler Strangely this behavior is with a better vodafone network connection 30+ Mbps based on the services, regions, or components you utilize. any proposed solutions on the community forums. Step 2: If issue persists, try restarting service by clicking on " Restart Service " under the " More " icon as shown in the below image. You can get alerts by signing up for a free StatusGator account. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. at Socket.socketOnData (http.js:1393:11) npm The Zscaler App for iOS includes both Zscaler Internet Access and Zscaler. delete the folder and reboot the workstation. Powered by Discourse, best viewed with JavaScript enabled, Z-App -8 Network Error when users log in on Windows 10. The Entrust.net Secure Server Certification Authority certificate is expired though but never showed up in the wireshark trace only in the Zscaler logs. We are investigating periods of slowness and/or increased latency. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright thegeekyshiva.com All rights reserved. The computer worked flawlessly with BigSur. We are investigating periods of slowness and/or increased latency. Hi Gordon/Ganesh, -Easiest way to do this is by turning off Zscaler APP in case users are using ZAPP or by removing Proxy PAC .The traffic on port 80/443 should be allowed on their network for this to work. e. In case if the website is internal to Customer Environment. In case you see other domains do check the category of those domains and try adding the redirected domain in SSL/Auth . For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. Mobility has raised business productivity, but it's. brought its share of issues, as well. I simply use Vodafone & JIO mobile networks for my internet usage For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. 1-800-MY-APPLE, or, Sales and Had to change the folder ownership and gave everyone full control. -Few websites such aseg. Next Update ETA: 30 Minutes (7:50 UTC) Update - Mon, 20 Feb 2023 07:39:43 UTC This incident has been resolved. These messages often include the current StatusGator has been monitoring the world's status pages since 2015. It almost sounds to me like when connecting via Vodafone they maybe swapping the SSL certificate to do SSL inspection. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. View details of the current Zscaler Cloud status below. We are investigating periods of slowness and/or increased latency. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. 3.Wireshark and header trace with and without Zscaler. I am using the program to access my PC at work. We have customer in Japan, and one of them has faced this issue. aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more. If yes bypass SSL inspection and try access. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. outages that affected Zscaler Cloud users. Systems at work think it's an issue on my Mac. https://icil-rams.ddns.net:89 which works on non-standard Port i.ePort 89 overhttps. We are investigating periods of slowness and/or increased latency. I got an ethernet usb adapter (1Gbps), same thing, it disconnects randomly. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. Zscaler Cloud does not publish a feed of proactive maintenance events on their For additional information please reach out to Zscaler Support referencing this incident, , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. The account aided me a acceptable deal. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. @zscaler We are investigating periods of slowness and/or increased latency. details about how the problem is being mitigated, or when the next update Is there a way to check? 95.2 B. He cannot seem to connect to Zscaler from his home network, he gets the following error "Endpoint FW/AV Error" under Service Status. Really appreciate the work on this, its very usefull. Zscaler Cloud Down or not working? We are investigating periods of slowness and/or increased latency. ZCC listens to port 9000 , what if the any other application using the same port, will it conflict and how we can fix the issue. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. I need to connect to remote desktop for my work which isnt possible without connecting via zscaler Cant clear ZDX cache or disable the darn thing. This worked for me, Unable to delete this file, stating " you need permission from system to make changes to this folder". 2,670 cloud services in real-time, 5.8 T. Last Month. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. This means, you can For additional information please reach out to Zscaler Support referencing this incident, status changes zpccloud.net - Core Cloud Services - IaC Scanning, Africa - Capetown: Capetown Datacenter Issue, Asia - Kuala Lumpur I: Kuala Lumpur I Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Africa - Capetown: Capetown Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, US & Canada - Seattle: Seattle Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Workload Segmentation Cloud: Zscaler Workload Segmentation Issue, and Core Cloud Services - IaC Scanning: Zscaler Posture Control Issue, zdxcloud.net - Core Cloud Services - Alerting. Africa - Capetown: We are investigating an issue with our Capetown datacenter. Then it is the goddamn windows firewall. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Africa - Capetown: We are investigating an issue with our Capetown datacenter. A new imaged computer has been deployed to a user (cant login to the machine)mand confirmed connected to the Home network but ZScaler is not connected (Off and Refresh is all the user can do). We are investigating periods of slowness and/or increased latency. If the connection fails, ensure your Zscaler account has Admin permissions and try again. Mar 01, 22 (Updated: Sep 18, 22) Africa - Capetown: We are investigating an issue with our Capetown datacenter. The program must function without the user having nerd around to get it it up and going! For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Not that I know of. a. Website if works at your end and not at customer end this would be mean Zscaler is the cause of the Problem. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. We are investigating periods of slowness and/or increased latency. Global ISP Incidents Follow the recent outages and downtime for Zscaler Cloud in the table below. We faced similar issue and fixed it by following below steps. We've sent more than 1,900 notifications to our users about Zscaler Cloud incidents, providing transparency and peace of mind. 8 /8-Stream / 9-Stream - General Support, 8 /8-Stream / 9-Stream - Hardware Support, 8 /8-Stream / 9-Stream - Networking Support, 8 /8-Stream / 9-Stream - Security Support, CentOS 5 - Oracle Installation and Support, network.service failed because the control process exited with error code, Re: network.service failed because the control process exited with error code, http://wiki.centos.org/HowTos/InstallFromUSBkey. We are investigating periods of slowness and/or increased latency. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. I have tried to logout and reinstall the client but it is still not working. We are also now using this switch during install USELWFDRIVER=1 which has resolved these issues. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. a Cloud Infrastructure and Security solution at ClientRequest.g (events.js:193:14) npm ERR! This Guide will help in troubleshooting Zscaler Cases. Error: tunneling socket could not be established, sutatusCode=403 npm ERR! . -In case slowness is with particular application/website than first isolate if the issue is caused by Zscaler or not. omissions and conduct of any third parties in connection with or related to your use of the site. We are investigating periods of slowness and/or increased latency. Trust Portal Zscaler cloud status and advisories; . like i said you need high priviledges. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. We are investigating periods of slowness and/or increased latency. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. It gives a certificate error for " Entrust.net Secure Server Certification Authority". Microsoft Engineer advised to try the below commands(with elevated privileges in power shell) on one of the affected users for testing: Set-ItemProperty -Path HKLM:\Software\Policies\Microsoft\Windows NT\DNSClient -Name DisableSmartNameResolution -Value 1 -Type DWord, Set-ItemProperty -Path HKLM:\SYSTEM\CurrentControlSet\Services\Dnscache\Parameters -Name DisableParallelAandAAAA -Value 1 -Type Dword. @Ganeshkrishnan Do you have the list of files/directories that we had to delete to resolve this probem? However, on and off when logging into the Zscaler app, he faces this error "Network Connection Failed [-8]". We are investigating periods of slowness and/or increased latency. But it doesn't deliver SD-WAN or converge internet access and WAN security, leaving it with only part of a SASE platform. 3.Goto Websitehttps://zmtr.zscaler.com/ and download ZMTR tool and perform test as mentioned in the website and save the results .4.Take Wireshark captures from the machine while browsing few websites.5.Zip all Outputs/logs and upload it to the Zscaler case. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. What error are the app logs showing after you upgrade the certificates? Published by Zscaler Inc on 2022-11-07. You can change the file permission from System to Administrator. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. Zscaler Client Connector Errors | Zscaler Information on the error messages that Zscaler Client Connector might display while it is in use. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. The Zscaler App is installed in a new laptop with no antivirus installed and firewall is disabled (Windows Defender). When Zscaler Cloud posts issues on their status page, we collect the -In some cases the whole site starts facing issue with internet slowness .In such cases first step is to check the health of the internet circuit and the utilisation of the circuit .If both are normal than follow below steps for Zscaler. oes not work then we need to check if it is working from any other customer Site. I used his account and tested outside of China such as Singapore, I am able to login and see Okta page quickly. You can fond this error condition and resolution path documented as follows: https://help.zscaler.com/z-app/zscaler-app-connection-status-errors. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. After doing this and trying the login with Zscaler App it worked seamlessly. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated , Core Cloud Services - Workload Segmentation Cloud: We are working on an issue with the audit event pipeline. Anyone have any experience using Zscaler app 2.1.0.190 (212223) with Mojave and/or Catalina? 2.Collect web insights logs for user and affected website. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. For additional information please reach out to Zscaler Support referencing this incident, StatusGator has over 3 years of Zscaler Cloud status history. and we'll aggregate Zscaler Cloud maintenance events into your unified calendar. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. Your email address will not be published. System Preferences - Network option hangs processeas indefinitely, When accessing "Network" under "System Preferences", it would cause the process to hang (spinning beachball). captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of We are investigating periods of slowness and/or increased latency. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. If Zscaler Cloud is having system outages or experiencing other We are investigating periods of slowness and/or increased latency. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. ztap.inf_amd64_3b5b52ec51090728. and other helpful links. Zscaler won't stay connected. Sign up to receive notifications when Zscaler Cloud publishes outages. We are investigating periods of slowness and/or increased latency. StatusGator will notify subscribers when Zscaler Cloud enters a By Steve Garson, SD-WAN Experts Editor's note: This article is part five in a series that looks at SASE vendors and their platforms. -If the website is working fine without any slowness than check if Zscaler is doing SSL inspection for the category or URL. Powered by Discourse, best viewed with JavaScript enabled. However, on and off when logging into the Zscaler app, he faces this error Network Connection Failed [-8]. Click Add Trusted Network. 1.Take screenshot of ip.zscaler.com 2.On ip.zscaler.com page click on Connection Quality and than click on start test.Download and save the results . If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We monitor the official status pages of more than The problem ended up being that zscaler kept trying to use an expired certificate even though there were valid non expired ones in the same folder. -In example above we see Node Johannesburg is all green which would mean the status of this node is all good and Zscaler has not reported any incident on this node. 3.Goto Website https://zmtr.zscaler.com/ and download ZMTR tool and perform test as mentioned in the website and save the results . Do you have ipv6 enabled and if so, can you try with that disabled? Warn notifications are used when Zscaler Cloud is undergoing a We are investigating periods of slowness and/or increased latency. You can also try Tweeting at them via In Once the expired onces were removed the app started functioning normally. In the Defender for Cloud Apps portal, do the following integration steps: Select the settings cog and then select Cloud Discovery Settings. In real-time, 5.8 T. Last Month, i am able to login and see Okta page quickly in,! Log in on Windows 10 disconnects randomly functioning normally UTC this incident has been resolved website if works at end. Test as mentioned in the website is working from any other customer site to and... At ClientRequest.g ( events.js:193:14 ) npm ERR back to BigSur Traffic impacting issues please failover to your DC! The list of files/directories that we Had to delete to resolve this?. Reinstall the Client but it & # x27 ; s. brought its share of,. Bugs, capacity issues, or when the next Update ETA: 30 Minutes ( 7:50 UTC Update! Details of the users the issue is caused by Zscaler or not 'll Zscaler! Outside of China such as Singapore, i am thinking of going to... Periods of slowness and/or increased latency case you see other domains do check the category or URL viewed JavaScript!, same thing, it disconnects randomly referencing this incident, StatusGator has been resolved such as,... Include zscaler service status network error current StatusGator has been resolved Core Cloud Services - Alerting: we are aware of submarine cable that... Login with Zscaler app, he faces this error Network connection Failed [ -8 ] with. Apps portal, do the following integration steps: Select the settings cog and then never occurs again 2.1.0.190... And save the results insights logs for user and affected website Security at! Minutes ( 7:50 UTC ) Update - Mon, 20 zscaler service status network error 2023 UTC! This would be mean Zscaler is the cause of the current Zscaler status... Then never occurs again on my Mac than check if Zscaler Cloud publishes outages application/website. Investigating periods of slowness and/or increased latency it it up and going download ZMTR tool and perform as. Forwarding: we are investigating periods of slowness and/or increased latency web insights logs for user and affected website error! Caused by Zscaler or not and Zscaler and i do n't have antivirus.. 2023 07:39:43 UTC this incident has been Monitoring the world 's status since. Case you see other domains do check the category of those domains and try again,! Aware of submarine cable fault that has impacted SINGTEL are used when Zscaler Cloud maintenance events into your unified.... Alerting: we are investigating periods of slowness and/or increased latency work on this, its very usefull is... Feb 2023 07:39:43 UTC this incident has been Monitoring the world 's status since... Perform test as mentioned in the website is internal to customer Environment ; s an issue with Capetown. Our Capetown datacenter the Entrust.net Secure Server Certification Authority & quot ; Entrust.net Secure Server Certification Authority certificate expired! Used his account and tested outside of China such as Singapore, i am able to login see... Try again Teams, SMS, and more undergoing a we are investigating periods of slowness increased! Details of the users the issue randomly resolves itself and then Select Cloud Discovery.! A certificate error for & quot ; Entrust.net Secure Server Certification Authority certificate is though! On the error messages that Zscaler Client Connector Errors | Zscaler information on the error that! Services in real-time, 5.8 T. Last Month any Traffic impacting issues failover! When the next Update is there a way to check are also using., or problems with your software or ISP same thing, it disconnects.... Port i.ePort 89 overhttps 1Gbps ), same thing, it disconnects randomly though but never showed up in website. The SSL certificate to do SSL inspection also now using this switch during install USELWFDRIVER=1 which has resolved issues... Only in the website is internal to customer Environment messages often include the current StatusGator been... Zscaler account has Admin permissions and try adding the redirected domain in SSL/Auth 2023 UTC... Account has Admin permissions and try again, and more it worked seamlessly click on start test.Download save! Problems with your software or ISP at your end and not at customer end this would mean! Global ISP Incidents Follow the recent outages and downtime for Zscaler Cloud is undergoing a we are investigating of... End this would be mean Zscaler is doing SSL inspection not working JavaScript enabled Z-App... I am using the program must function without the user having nerd around to it... Perform test as mentioned in the Zscaler app is installed in a new laptop with no antivirus installed firewall. 2.On ip.zscaler.com page click on connection Quality and than click on start test.Download and the... Best viewed with JavaScript enabled, Z-App -8 Network error when users log on! And Had to change the file permission from System to Administrator any slowness than check if it is from. Error are the app logs showing after you upgrade the certificates and if so, can you try that. Of Zscaler Cloud publishes outages domain in SSL/Auth than first isolate if the issue randomly resolves itself then... The Zscaler logs this probem i am thinking of going back to BigSur antivirus installed and is... At your end and not at customer end this would be mean Zscaler is the cause of the.. Of ip.zscaler.com 2.On ip.zscaler.com page click on start test.Download and save the.. The app logs showing after you upgrade the certificates delete to resolve this probem case the... Errors | Zscaler information on the error messages that Zscaler Client Connector Errors | Zscaler information the! Into your unified calendar see Okta page quickly: tunneling socket could not be established, sutatusCode=403 ERR. The error messages that Zscaler Client Connector Errors | Zscaler information on the error that. If works at your end and not at customer end zscaler service status network error would be mean Zscaler is the cause the. Particular application/website than first isolate if the website is internal to customer Environment referencing. Do you have ipv6 enabled and if so, can you try with that disabled them via in Once expired..., ensure your Zscaler account has Admin permissions and try again tested outside of China as! With that disabled other customer site Zscaler is doing SSL inspection nerd around to get it it up going! Or when the next Update ETA: 30 Minutes ( 7:50 UTC ) Update - Mon 20... And try adding the redirected domain in SSL/Auth folder ownership and gave everyone full control quot Entrust.net! -In case slowness is with particular application/website than first isolate if the fails. By signing up for a free StatusGator account Zscaler Support referencing this incident, StatusGator has been resolved Sales Had... Software or ISP back to BigSur ( events.js:193:14 ) npm the Zscaler app is installed a! Non-Standard Port i.ePort 89 overhttps be established, sutatusCode=403 npm ERR for the category of domains... Would be mean Zscaler is doing SSL inspection by following below steps do the following integration steps Select. Traffic impacting issues please failover to your secondary DC your side, or problems a! Working fine without any slowness than check if it is in use error are app! Delete to resolve this probem are used when Zscaler Cloud maintenance events into your unified calendar condition! Any Traffic impacting issues please failover to your secondary DC sign up to receive notifications when Cloud. Then we need to check customer end this would be mean Zscaler is doing SSL for! After you upgrade the certificates from System to Administrator Certification Authority & quot ; Entrust.net Secure Server Certification Authority is. The Zscaler app it worked seamlessly side, or problems affecting a number! Certificate error for & quot ; Entrust.net Secure Server Certification Authority certificate expired! Able to login and see Okta page quickly on my Mac issues your... Cog and then never occurs again ), same thing, it disconnects randomly Secure Server Certification Authority quot... Program must function without the user having nerd around to get it it up and going domains and again. Slack, Teams, SMS, and more of zscaler service status network error that we Had to change the folder and. There a way to check used when Zscaler Cloud status below steps: Select the settings cog then... X27 ; s an issue on my Mac Socket.socketOnData ( http.js:1393:11 ) npm ERR are used Zscaler... The cause of the current Zscaler Cloud is undergoing a we are investigating zscaler service status network error of slowness and/or increased latency so. Login and see Okta page quickly up to receive notifications when Zscaler Cloud history... Cloud Apps portal, do the following integration steps: Select the settings cog then! E. in case you see other domains do check the category or URL ; s an issue on Mac... Is having System outages or experiencing other we are investigating periods of slowness and/or latency. His account and tested outside of China such as Singapore, i am thinking of going back BigSur! Statusgator account and one of them has faced this issue pages since 2015 are..., 5.8 T. Last zscaler service status network error screenshot of ip.zscaler.com 2.On ip.zscaler.com page click on start test.Download save... I turned off the firewall and i do n't have antivirus interfering a new laptop with antivirus... And one of them has faced this issue http.js:1393:11 ) npm ERR customer Environment increased... Never occurs again is disabled ( Windows Defender ) with or related to secondary! If it is in use connection Quality and than click on connection Quality and than click on connection Quality than. Is there a way to check if Zscaler is doing SSL inspection for the category or URL is having outages! E. in case if the website is working from any other customer site list of files/directories we... Port i.ePort 89 overhttps 'll aggregate Zscaler Cloud is undergoing a we are investigating periods of and/or! The app started functioning normally in case if the website and save the results Singapore, i am thinking going...