Breaking up (with your internet provider) doesn't have to be hard to do. All prices subject to change at any time. When you cancel your subscription, you must send back the equipment. According to the cancellation page, "some" customers can cancel service online. Astound Broadband is on the way to your neighborhood! FedEx at Walgreens. That piece of equipment or gadget belongs to Altice Amplify. Centurylink Return Label. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Equipment return: By mail within 45 days. The current local time in Antony is 59 minutes ahead of apparent solar time. The fee for a modem, for example, is $100, and the fee for a router is $80. Again, not every possible ISP is listed here, so yours may not be shown. Visit the CenturyLink cancel service page. You may be able to cancel online if you have DSL service through AT&T, but all other customers, fiber and fixed wireless, will need to call AT&T customer service to cancel your internet. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. It is as per the service contract that you made with the company. As per the organization timelines, you want to ship the equipment back to them within 14 days of cancellation. It looks like the address you provided has a special price agreement with Astound Broadband powered by RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc.. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to lock in your offer. , if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. Sunrise, sunset, day length and solar time for Antony. Or maybe your current provider's service isn't working for you and it's simply a matter of "it's not you, it's me." Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. It looks like Astound Broadband isn't available in your area yet. Suddenlink tools return no longer as hard as it seems. Suddenlink Equipment Return Avoid Fees Updated Guide 2021, Centurylink Equipment Return Avoid Fees Updated Guide 2023, Spectrum Equipment Return Avoid Fees Updated Guide 2023, Consequences of Non-Return From Suddenlink, Where to Return Suddenlink Equipment near Me, Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and, Drop off the box At Walgreens, FedEx Office and any authorized FedEx location. Maybe you're moving far away from your home internet provider, or you've found a better internet option in your area. Best of the Best. 624 Jefferson St. Kerrville, TX 78028. To be sure, you can track the cargo on their respective website. That you could make it resolved in a few days is wonderful. Customer service number: 844-837-2262 Hours: Monday to Friday, 8 a.m. to 7 p.m. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. Customer service number: The correct number to call varies by location. Provide the unique copy of receipt or replica of the order affirmation email for it to be eligible for return. You may find the grass isn't greener on the other side and end up sticking with your current provider. Internet. Looking to contact an Optimum representative? Optimum.net is compatible with a wide range of browsers. Looking for information on how to Suddenlink Equipment Return in 2023 then this guide will help you through the process to avoid additional fees and charges for failing to comply with their contract. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Get Directions. Use the courier company website to track the delivery. The returning is also cogent because you sign a contract where you agree to pay their receivers. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Customer service and technical support available 24/7. Customer service number: 866-777-7550 Hours: 24 hours a day, seven days a week Early termination fee: None. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. Be sure to ask the customer service representative for those details when canceling over the phone, or just bring your equipment with you when you cancel in person. As such, there are no early termination fees. Astound Broadband powered by RCN Wave Grande enTouch appreciates your efforts to return our equipment. For everything else, you'll need to call CenturyLink customer service to cancel your internet. However, not all browsers allow you to take advantage of all the new features. Tap below to get started. Track the status of your FedEx package. The fee for a modem, for example, is $100, and the fee for a router is $80. Use the search box at the top of the page to filter by product or keyword. Please examine all of your spaces and rooms for any Suddenlink or Altice equipment you may have. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager. 2023 CNET, a Red Ventures company. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. Many FedEx locations can help you create a return label in-store. If you live outside the NY Tri-state area, please follow the return instructions below. Optimum doesn't state exactly when to return your gateway device, only that it should be done "promptly." . Find the simplest ways to reach Optimum customer service by phone and online. If you live in NY, NJ, CT or PA, please follow the return instructions below. Customer service number: 855-463-9333 Hours: 24 hours a day, seven days a week Early termination fee: $15 for each month remaining on your contract, up to $360. I have an issue with SuddenLink too Fixed Seen by 460 customers so far Similar issue to 2385 others 0 customers following this Items needed Username Password Email address on the account Name on the account Phone number on the account Address on the account Timeline GetHuman4932651 started working on this issue Jun 9th, 2020 7:12pm If your computer is connected to your Optimum Smart Router, but you cannot connect to the internet, try these steps to reset your equipment: Go here for a complete list of troubleshooting tips for your Optimum Smart Router. What Happens if You Dont Return Equipment. Most TVs allow you to program your Optimum TV remote using the following steps. Use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. Make sure you document the equipment with your phone or with a camera before you deliver it back to the company in person or through the mail. By clicking "Accept" you consent to the use of these cookies. Shop your internet options. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. But if you're switching, go ahead and get your new service and install date locked in before deciding when to cancel your current service. It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. Invalid Optimum ID, please complete all fields. You can avoid all of that by making sure you return each and every item the proper way. Enter a FedEx tracking or door tag number below. Fee for late or no return: $150. Apply today for the Affordable Connectivity Program (ACP), Converter Boxes including 2 Tuner, 4 Tuner and 6 Tuner DVR Powered by TiVo, Every Room Powered by TiVo, TiVo Preview, HD/DVR Converter Box, HD Converter Box, and Digital Converter Box, Cable Modems including Modem, WiFi Router, Modem & WiFi Router, 1 Gig Modem, and Enhanced Whole Home Wifi. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. If you haven't installed the service, you can cancel online via your Google Fiber account. Xfinity is different from most providers in that service may come with a contract in some locations to qualify for the lowest introductory pricing, whereas other locations will require no contract at all. If you do not return equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. If youre mailing it, choose an option with, If youre delivering in person, be sure to, will provide you with a prepaid label that you attach to the box in which you place your equipment. And when you're ready to ship, choose from a variety of free FedEx Express packaging. Fee for late or no return: Up to $280 for ONT device and router. Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. Check out the Support Center for all help and support related information. Start your return. Consequently, the fee for not returning equipment may also vary, but make no mistake, EarthLink will charge a fee if you don't return it on time. To get assistance quickly, call the Optimum contact number for the service you need. If you already dropped off the equipment at FedEx or UPS and don't have a reference number, just go back and ask for a copy of it. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. When you drop off your equipment, keep your return receipt or tracking number. Whether youre shipping or waiting for a FedEx package, you can quickly and easily request to have it delivered to the FedEx location at 1717 Sidney Baker. If you have questions about an existing internet service order, please call 844.263.2443. Enter another ZIP to see info from a different area. Eventually, the provider will have to accept your cancellation request. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. You will need to call Frontier customer service to cancel your internet. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. In Addition to the return policy, the purchaser must return the machine in the identical condition that they obtained it. Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. Fee for late or no return: Call customer service for details. Optimum internet customers can take advantage of over one million free Optimum hotspots located in convenient locations such as restaurants, malls and arenas. Go to the CenturyLink contact page and click the blue location pin at the top to get the number. Be sure to, How Long Suddenlink Gives You to Return Equipment, Suddenlink expects their materials back immediately. Understand Suddenlink Early Termination Fees. After 14 days, devices are no longer eligible for return or refund. If you forgot your password, heres how to reset it and log in: Rebooting your router is a common quick fix for Wi-Fi connectivity issues. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. We've got a couple things to clear up to get you connected to Astound Broadband. phone No hidden monthly fees. If you have questions regarding your return, please call 1.844.357.0942. Frontier doesn't require a contract, so there are no early termination fees if you cancel at some point. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Mediacom contracts vary by package, but most customers will have to sign a one-year contract when signing up for Mediacom internet. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. I then go to a Suddenlink chat room and request equipment return shipping labels. 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