Though it has fewer recalls than this gens first two years, the SUV still has racked up seven National Highway Traffic Safety Administration (NHTSA) recalls. Not safe at all. seven National Highway Traffic Safety Administration (NHTSA) recalls. Search from 16 Used Jeep Grand . Your email address will not be published. 2016 Jeep Cherokee Problems (Transmission) ZF 9-Speed, Poor Shifts. The Cherokee should have an oil reservoir capable of holding 5.5 quarts of oil. The nine-speed automatic transmission found in 2016 Cherokee models is notorious for sudden failure, and an inability to shift, and was the target of a 2020 recall. I rarely take it in for serious maintenance problems. My trailhawk service 4 wheel drive light is on and the dealership says that it is going to cost me $3500 dollars. The contact stated that the failure was related to NHTSA campaign number: 20v343000 (power train). 00 cost to scan for the issue. I am driving the vehicle and the Bell sounds at interval saying to service 4 wheel drive and that it is not available. In addition, they may also get financial compensation if those owners reported complaints officially. It's rather depressing to see a brand new $30,000 vehicle have such a major issue in it's first 3 months after purchase. 2016 Jeep Cherokee Categories You have selected Power Transfer Unit Power Transfer Unit Power Transfer Unit Service Parts Other Categories Air Conditioners & Heater Automatic Transmission Body - Sheet Metal Except Doors Brakes Clutch Conversion And Upfit Packages Cooling Differential And Drive Line Doors, Door Mirrors And Related Parts Electrical But some 2016 Cherokee owners report experiencing major mechanical errors at around 85,000 miles that include camshaft and transmission failure, and engine seizing. While the engine may only stall at first, it would soon lead to the engine seizing up. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. Chrysler's recall number is S38. The contact stated that the vehicle was displaying a failure with the power transfer unit (PTU). Went to dealer and said it-s shot. The vehicle was taken to the local dealer where it was diagnosed that the transfer case and power train unit needed to be replaced. The latter two are limited to a towing capacity of just 2,000lbs in their standard guise. However, my VIN number was not included in those recalled by Chrysler. Check out our Jeep Cherokee overview to see the most problematic years, worst problems and most recently reported complaints with the Cherokee. Thankfully the fix was very simple this time around: All Chrysler needed to do was supply their owners with new fire extinguishers. But are 2016 Jeep Cherokee problems petrifying enough to force you to skip this model year entirely? But since their inception, they have been plagued by problems. When this happens, the engine will not allow the vehicle to be started. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. Had it been in the shop for 2 more weeks I would of been able to claim it as a lemon. Vehicle frequently has issues with the touch screen for the radio as well as the mechanical controls for the radio stop responding causing me to be unable to control the volume, power, tuning, using touch screen to control whether I am using the am/fm radio, bluetooth or other media options. A lawsuit against Jeep concerning the Tigersharks heavy oil consumption is pending. When I restarted my vehicle and I put it back into drive I could then only accelerate to 25mph . Your only option is to carry an extra bottle of oil. The contact stated when she accelerated the speedometer kept running and would not stop. Thank you. I think my jeep is a solid vehicle for its price but it can definitely be improved upon. Sometimes, these upgrades exacerbated them, with some owners reporting skipped gears altogether. Nhtsa has previously issued recalls for Cherokee ptus but they were VIN specific (recalls 20v343 and 20e037 or w47 and w48). This seems to be a frequent issue going on with other Jeeps. This was a first for a compact SUV and allows you to disconnect the rear-axle. The contact owns 2016 Jeep Cherokee. BTW, we also had to replace the battery. (code: c14a7-9t) my "svc 4wd" light comes on, apparently this is an extremely common issue. Service 4 wheel drive is on my 2016 Jeep Cherokee. However, typical passenger cars like the Cherokee shouldnt consume more than a quart between each oil change. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. The noise after 2-3 weeks of having new breaks was so loud I couldnt stand it. Every automaker eventually has to issue a recall sooner or later, often after theyve already been sold. Safety of this vehicle in a needed 4x4 situation would have been compromised had the unit not been replaced. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. However, according to them and Jeep, there is no recall on my vehicle. 2023 Vehicle History Inc. All Rights Reserved. Overcharged $354 for parts (Mopar parts Giant.com) and $450 overestimated Labor costs! This was diagnosed when the svc 4wd light came on in September. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. Jeep made it right by correcting the problem, however, I don't understand how a company could leave it without necessary testing. The radio also frequently switches itself from both bluetooth and fm options to the same am channel by itself. 2022 Jeep Cherokee; Every single time, once the car was turned off and restarted - the warning disappeared and did not return for a long period of time. Service shifter warning comes on and locks so you can't see your display possible transmission emergency if car shifts while at high speeds. I have gone to get routine maintenance, however, it still breaks down. Tigershark engines consume a quart of oil for every 1,000 miles. Details: - failed component - ptu on 2016 Jeep Cherokee overland - failed ptu disables 4wd, can result in car loosing power while driving, and prevent vehicle to be put in park - problem confirmed by both dealer and independent service center - the only message that came is "4wd service required" error message which is a result of the problem description: the power transfer unit (ptu) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4wd. Our list of 4 known complaints reported by owners can help you fix your 2016 Jeep Cherokee. If you search the internet for the fca failure diagnostic of "c14a7-97 ptu blocked or obstructed" you will find many, many, reports by Cherokee owners who do not have one of the handful of lucky vins. Theyll let you know what to do next. Cost of replacement out of our pocket was to be $3100. Others, meanwhile, spoke of how by the time they noticed the engine stalling or acting weird, they had as little as two quarts of oil left. In the affected units, the right half shaft was thought to be incorrectly manufactured. The dashboard is very simple and does not have many features. I had the problem diagnosed today by the medina auto mall dealership. Either situation could result in a crash or injuries. The doors do not stay open if on a slant and the automatic start does not work unless you are very close to the vehicle itself. Additionally, Jeep issued nearly 300 TSBs for the 2016 Cherokee. Took around 2 1/2 weeks. If you continue to use this site, you consent to this use of cookies. A loss of power happens and then the car goes back to normal after a completely shaking the cab vibrating and shuttering. Problems / Jeep / Cherokee / 2016; 2016 Jeep Cherokee Problems. It primarily concerned the crimping of 26-way connectors. We use cookies to analyze & improve your experience, & to personalize content and ads. Example: "Bad Brakes", "Toyota Recall", etc. And they are saying that they don't have loner cars anymore just rental cars for $40 a day. As these transmissions are racking up more miles, they may continue to worsen in both performance and reliability. 3,000 past power train warranty. Thats despite the mentions of one quart consumed every 800 or so miles by some owners. Jeep mentioned a 4,000-mile oil change interval in the owners manual. So far, Jeep has denied this being an issue and considers this normal. However, the 2016 Jeep Cherokees seven recalls are for a vehicle thats been on the road for over five years, so its a little above average but not too bad. The fault was determined to be a factory defect, which led to heavy oil consumption. I also called the NHTSA and the request inquiry is 565252. 2 v6 service 4wd light comes on at 63,000 miles. The engine makes a ticking noise after I have already gotten it fixed once. As for transmissions, European-bound Cherokees can be optioned with a 6-speed manual. . The vehicle was taken to the dealer, and they stated that vehicle was experiencing the same failure as recall NHTSA campaign number: 20v343000 (power train) but her VIN was not included in the recall. A lawsuit was filed once more against Jeep and ZF for the poor reliability of their supposedly game-changing 9-speed automatic. It then featured new technologies that were firsts for Jeeps at the time, as well. Volkswagen Tiguan Problems A Good Purchase Or Maybe Not? Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. In 2016 there's no doubt that there were fewer complaints related to the Jeep Cherokees transmission problems, but they were still one of the biggest issues with the model year, and they seem to be mostly ignored by Chrysler in terms of fixes that were available. Is The 5th-Generation Jeep Cherokee Reliable Overall? We use cookies to analyze & improve your experience, & to personalize content and ads. The engine software needs to be updated and for some reason, it does not get done automatically. The company said the recalls are to fix a transmission problem which can potentially lead to loss of power. A fairly simple problem: The fasteners may have been loose, allowing the seats to wobble around. I've seen several complaints on this site and others on the Internet about this exact same thing. but with updates all these problems got solved. They attempted to update the software of the dtcm and it is up to date. 7/26/22 dealer informed active code c14a7-97 ptu motor component or system operation obstructed or blocked, they cleared the code, it came back on, they check fluid level in ptu, it was within specs, found star case s1721000016 referring to the splines on the ptu unit to fray and not function. If your 2016 Jeep Cherokee cruise control wont disengage, thats a major crash hazard. At least, we can take comfort in that not all SUVs are problematic. A recall for the PTU or "Power Transfer Unit" addresses a loss of drive and rollaway while in park. The manufacturer was contacted but no additional assistance was provided. Thus, it became a key USP of the KL-series Cherokees. When mentioning this recall to the dealership and Jeep customer service they said that our Jeep was not part of the recall based on our vehicle number. A class-action lawsuit over the oil consumption issue was filed against Chrysler in 2020. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. Hello human, I am a GPT3 powered AI chat bot. 00 out of pocket we spent on this vehicle that we feel this issue should have been part of a recall. Hmm Not really. The nine-speed automatic transmissions in some 2016 Cherokees have issues with sudden failure, stalling, and hard shifting at around 30,000 miles. The transmission is really bad and does not shift well. Ford Edge Problems Is This Model Reliable Or Not? The contact owns a2016 Jeep Cherokee. Auto Repairs Are EXPENSIVE Additionally, a Chrysler-wide recall affecting 4.8 million vehicles found that the cruise control in some Cherokees may not turn off once engaged. Overall, the Cherokee has a reputation as a well-built, tough SUV. Sometimes the air conditioning leaks. Local dealer stated the gears inside shattered causing the casing around the PTU to also shatter. statistics and reliability analysis of the 2016 Jeep Cherokee based on all problems reported for the 2016 Cherokee. I argue that the ptu defect previously identified is much larger than the small number of vins repaired, and probably extends to most of the Cherokee line. My daughter bought the Trailhawk 3 months ago from my local Chrysler dealership. Well While the Cherokee isnt as bad as the fancier Grand Cherokee as far as sheer reliability nightmares go, its not that far off. The contact owns a 2016 Jeep Cherokee. The failure mileage was 97,254. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. The contact's sister-in-law owns a 2016 Jeep Cherokee. These are defective. Pull over, stopped on hill. Save up to $5,478 on one of 1,595 used 2016 Jeep Cherokees in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. When the svc 4wd light came on in September the software of the failure was to... Loner cars anymore just rental cars for $ 40 a 2016 jeep cherokee ptu problems back into drive I could then accelerate... Needs to be a frequent issue going on with other Jeeps crash or injuries power transfer unit PTU... To engage could keep the vehicle and the dealership says that it is not available the oil is!, stalling, and hard shifting at around 30,000 miles consent to this of... Only 2016 jeep cherokee ptu problems at first, it would soon lead to loss of power vehicle its! My daughter bought the trailhawk 3 months ago from my local Chrysler dealership example: `` Brakes. Transmissions in some 2016 Cherokees have issues with sudden failure, stalling, and racked up recalls... 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