An individual developing a clinical supervision program for an agency clearly needs to explain to an administrator what is being asked of the organization. The heart of our work is relational, which means the therapist must practice self-reflection and understand their own triggers and motivations, biases and blind spots in order to support their clients to do the same. O5.D-6:7v,U=Qy4pu*Px22a |TwZ80NNPu]n}`>h-VwN6zt~,[IwbTK}pL KATE: Thank you so much for your patience and understanding. Discussing this material in supervision, in reference to clients in treatment. I believe this will help our clients, and that's the bottom line, isn't it? If I had a problem, I could say so. You know money is a key issue right now. I do have concerns though, when I hear you are going to see her at a barbeque. So, we'll work on a training plan and I'll suggest times for you to observe a session and videotape. Margie outlines the roles and requirements of being a supervisor.]. Walt has been meeting with clinical staff in small groups organized along work teams into dyads and triads to describe the changes and new opportunities. [Eloise cries as she expresses her concern for Alicia.]. ELLA: Money is an important issue. Over time you become comfortable with it. What are the relevant issues regarding justice, fairness, self-advocacy, non-malfeasance? A Level 2 supervisor might get into an argument about the quality of counselors at the agency. The duties and responsibilities of the supervisor and supervisee. MAGGIE: Yeah, it feels lousy. Third, let's focus on how we can keep the strengths you have with your clients and be sure they don't get lost in the transition process. I'll call the EAP this afternoon. Let's now take a moment or two to review. I'd like to meet regularly with you, perhaps once a week during the roll-out, to discuss how we're doing. Skillful supervisors assist counselors in understanding cultural variables while continuing to make sound ethical decisions. The advantages and disadvantages balance each other out in the end, meaning that it is definitely a give-and-take type of position. In most organizations, an employee's use of the EAP is not the concern of the supervisor. JONATHAN: I'm confused. BILL: Yes. How To Address Personal Issues That Affect Job Performance. What do you think of that idea? That really feels good. [Together, Juanita and Melissa watch the tape, cued to the segment about clients actively drinking while in treatment. October 2020 Larry and Jaime, with your help and support, I'd like to establish a year-long training plan. She had limited substance abuse treatment experience in a field work placement and sees her current employment as a stepping stone to private practice after she receives her social work license. I am the mother she never had. When I see her and how hard she's working, it inspires me because I know that struggle. The clients were okay with me rescheduling, and I've continued to meet with them. endobj It is difficult when we care so deeply for our clients. Clinical supervision endorses the principles of clinical governance, notably those linked to quality improvements and continued professional development. We've addressed compliance issues. Walt wants to make the supervision more clinical in nature, using direct methods of observation (videotape and live observation). Conclude with Eloise's restatement of what she has learned for the future from this discussion. Changes in counseling methods are difficult for staff who are attached to their model of counseling and know that it is working for them. That works for me and for my clients. The master supervisor represents the combined experience and wisdom of the TIP Consensus Panel and provides insights into the counselor's relationships with clients and suggests possible approaches. BILL: It sounds like Jackie and I have a similar orientation as supervisors, and that should make the transition easier. JUANITA: Well, first maybe I shouldn't see any more male patients? The next step is for the mentor teacher to observe the new teacher teaching the lesson. September 2020 The decision was made to establish an integrated system of supervision. But Alicia is different. Your individual clinical supervisor will get to know you very well throughout the supervision process. [Laughter.] Begin a teacher provides the patient with knowledge about their health and medications. JUANITA: I appreciate that. It is important for Stan to help her be more aware in future situations with similar clients and dynamics. STAN: It is inevitable that we will run into clients at meetings. Our relationships with the clients and each other are the most important because that's how we serve the clients. We want all of our counselorseven the most experienced onesto grow professionally, to be the best counselors they can be, for their own development and for the welfare of the clients. Stan has provided clinical supervision for Eloise for 2 years. Where's the time coming from to do this? If you are in a crisis or any other person may be in danger dont use this site. The focus of exploration is on the origins and manifestations of cognitions, affects, and behaviors associated with life issues and how these issues can be resolved. Depression, Anxiety, Stress or something else - we are here to help! Consequently, it is agreed that clinical supervision is an important mechanism in the provision of high quality, safe and effective clinical care. April 2018 The critical aspects in rolling out a clinical supervision system include: Administrative support. I'd like to hear about your experiences in supervision. How To Demonstrate the Importance of Administrative Support for Clinical Supervision. LARRY: We do good treatment. She has the potential to be promoted to Margie's position as clinical supervisor. During the class she learned the importance of making a reasonable effort to supervise, and the legal and ethical obligations of the agency to supervise. The agency's staff, with ten full-time-equivalent counseling positions, has a broad range of professional training and experience, from entry-level certified addiction counselors to licensed social workers and licensed professional counselors. As you might recall, to be certified as an addiction counselor, the person must be supervised by a certified supervisor. Level 1 supervisors might have a tendency to be somewhat mechanical in their methods, perhaps needing to assert their leadership and position, and approaching situations somewhat anxiously. February 2021 I want to make sure that we're well prepared and understand what we're doing. A supervisor should also be able to recognize policy and the enforcement of policies, such as sexual harassment, dress code, and training. You and your supervisee should develop a written work plan for how the employee will take the necessary steps to improve job performance. Just be there as the supervisor when I come and have questions. WALT: Let's summarize what we've said. How would your actions be perceived by colleagues, the community, a supervisor, and clients? Evaluate alternative actions through an ethics lens. GLORIA: From what I know about MI and have read about it, I think MI is a very useful tool for us. Master Supervisor Note: It takes a Level 3 supervisor to be able to mentor someone else. I want to integrate this in a way that makes sense for all of us. Kate, I have confidence you'll do a good job. degree with 6 years of work experience. Research tells us that the better the supervision, the better staff morale and in turn, the better the client services. JAN: I have a beginning understanding of the type of supervisor you are. 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December 2016 In this paper, the concept of clinical supervision is unpacked against the more familiar term 'instructional supervision' so He likes Kate and has turned to her numerous times for advice and support, but wonders about her competence as a supervisor. BETTY: If I'm really honest with you, yes. It may not be something we do so much as the power that the client gives us. Melissa reaffirmed that she hoped Juanita would consider using the EAP to address some of the issues in her personal life.]. I'm not sponsoring Alicia. The clinical supervisor has to address their resistance while achieving the mandate of the agency. The rewards for fulfillment of the contract (such as clinical privileging or increased compensation). It feels a bit demeaning. Clarify whether or how the supervisor will observe and/or cofacilitate the session or simply observe and intervene only as needed. Bill's self-awareness of these feelings is critical and he does not respond out of anger or resentment but makes a conscious effort to remain present to what the issues are with Jan. BILL: I'm glad you see the value of supervision. The agency director announced the promotion yesterday afternoon and suggested to Kate that she meet with Maggie and Kevin soon. So, they might not see it as a boundary violation. The ability to see these as advantages may be difficult though for someone who may not possess good personality traits, has no self-esteem, ignores ethics, and is unable to organize. Supervision can have a positive impact on service users by safeguarding and raising practise standards. It should meet the minimum training requirements of 30 hours. As you've no doubt noticed, it can take a considerable amount of time to work through a . Then we'll move on into other areas that we identify together on your IDP. At first, she was reluctant to step into the great responsibility, but then saw some advantages of accepting the offer. 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That's not just administrative in nature. 5:05mins. Supervision can also have a positive impact on your career progression by helping you to: The notes that you take as part of your supervision can be used as evidence of your CPD at your renewal. I'd like to hear your ideas about where you see that line for you. When looking for a supervisor, be sure to ask about their training and experience, as well as their approach to supervision. I like that. Jan's IDP might focus on: Increasing her understanding of addiction by reading texts on the subject and beginning the credentialing process. I've gone to conferences and thought I can talk on that subject. But it's always seemed immodest to say that out loud. So how can we resolve the issue?. Not playing favorites. Whereas every agency needs to develop its own, unique clinical supervision approach, there are models and standards of clinical supervision, as discussed in Part 1, chapter 1, which seem to be most effective. Chapter 2. You know a counselor's salary will only stretch so far. 1 0 obj How is this affecting your relationship with clients?. I was really uncomfortable in that situation. Gene had a really good system in place for clinical supervision. The first time, maybe I could sit in when you're working on a case that you have confidence about so we can see how you accomplish the session's goals. Information about how we approve and monitor programmes within the UK for the professions we regulate, Use our search tool to find programmes across the UK, Information on all aspects of our external communications, See the latest updates and information for HCPC registrants. In other words, I am wearing two hatsa counselor and a person in recoveryand I need to be clear which hat I am wearing and when those hats are on. One definition is a working alliance offering regular opportunities for discussion, training, and learning to occur between less experienced and more experienced people in various settings, addressing practical, hands-on work experience to enhance the knowledge, skills, attitudes, and competencies of everyone. Larry is clear about one of the things he knows works, 12-Step facilitation. He responds in a supportive but direct manner, as you will see. You've done your homework. She also stops by Eloise's office to chat. GLORIA: So you see the value of implementing an EBP approach such as MI as long as it stays close to our 12-Step roots. I love to surround myself with people who can take over my job on a given day. What direct observation did you have? The interesting thing is that the clients are not bound by the same rules as we are. It occurs when school leaders recognize that teachers vary greatly in their readiness levels, skill sets, and in their confidence resulting in significant variation in teacher . February 2019 Whatever she has, whatever she does, I want to have and do that. People are imitative; they find role models they want to be like. How does that sound to each of you? You take great pride in working with recovering people, helping them, and doing everything you possibly can to ensure their recovery. We have done a good job addressing that issue. Here the word "supervision" means to guide and stimulate the activities of teachers with a view to improve them, i.e., teaching as well as instruction and promoting professional growth. If you are a mental health professional, you will likely need to receive clinical supervision at some point in your career. For example, she would need training in clinical supervision skills and eventually will need to get her certification as a supervisor. However, an organization should first verify if online courses are approved by their State certification board. Margie's goals in this session are to begin to define Betty's learning needs, to establish a mentoring relationship, and to pave the way for Betty to be accepted as a supervisor by others in the agency. When a personal relationship with a client or former client intrudes on that professional clinical service, then we may have a relationship that is considered outside the parameters of what's considered solely professional. Each counselor takes a turn presenting a case, including a videotape. MARGIE: It can be intimidating, presenting to people you work with. BILL: We do individual observation and group supervision where we find common issues in our counseling, using videotape and case presentation to trigger discussion of related issues. I've heard you present here at the agency on this topic. hbbd``b`$C` . Whenever I ask you to take on an assignment, you're always the first to complete it. Such an approach might discourage staff from embracing the new supervision system. First, the experienced teacher and their mentee or student teacher meet for a pre-observation conference. June 2022 December 2021 MELISSA: Juanita, you may remember that, as part of your professional development plan, we talked about a personal care plan: knowing when you need support and where you could get it. The benefits of supervision Watch on Approaching supervision As you know, using the EAP is optional. Issues addressed include how the new supervisor handles staff resistance and works to build a new relationship with the counselors she will now be supervising. copyright 2003-2023 Study.com. (L. Smith, personal communication, January 12th, 2010), George, J., Jones, G. (2003). $O./ 'z8WG x 0YA@$/7z HeOOT _lN:K"N3"$F/JPrb[}Qd[Sl1x{#bG\NoX3I[ql2 $8xtr p/8pCfq.Knjm{r28?. What do you think I need? What would you like to be doing differently here in the future? The findings of this study help teachers in school to find out the shortcomings and advantages of their teaching performances in the classroom. I've enjoyed our collegial relationship. In the middle of the session we videotaped, there were some issues that came up about men that I thought might be a concern and might illustrate what we're talking about. We now need to increase the amount of evaluation we give staff, support them in their clinical duties, and train them by watching them work with our clients more closely. First, I'd like to have an advanced trainer come in and provide several days more of training that particularly addresses the needs and concerns of the staff. If we can provide better training and supervision, we can save the agency considerable expense. STAN: And that's a barbecue you might be attending? Master Supervisor Note: A basic rule of supervision is do not ask a supervisee to do something you're not willing to do first. A second rule is that leaders bear pain, they don't inflict it. Master supervisors are willing to take a risk by demonstrating their skills first before asking staff to do so. Frankly, I'm not sure if I really need that. Some agencies don't do much direct observation of staff, but we've found it very helpful for a number of reasons. I'd like to know about how much supervision I'll get and the focus and style of supervision here. We have an excellent team and do good work. After the conference, both mentor and mentee reflect on the outcomes. CARRIE: I'm told I'll be doing more group counseling. March 2020 (Glickman, Gordon and Ross-Gordon, 2014, p. 252) The collaboration between the supervisor and the teacher is important because it builds a positive professional relationship and an affirmation of support. I really want to apologize for saying all those things to you about my family and how that is affecting me and all that, and I just want to apologize. The frequency and method of observation and length of supervision sessions. To demonstrate how a new supervisor can establish a leadership position and demonstrate a leadership style with former peers. We want to be the best agency possible. You're not just doing this to get State money? Linda has found that there is a fine line between having a business relationship with her employees and having a personal one. I've seen your skills and feel you have great potential to grow professionally and as an important professional in this agency. Perceptions of quality leadership have shifted from the traditional hierarchical, command-and-control model to a networked, team-based approach that values participative leadership and staff empowerment, bottom-up management, team input, and collaboration. AL: I'm excited. STAN: When we commit to a professional relationship with a client, there is always a power differential. February 2020 BETTY: Thanks so much, Margie. To unlock this lesson you must be a Study.com Member. Positive mental health essentially allows you to effectively deal with lifes everyday challenges. In todays world it is very important for a teacher to understand that not all students are the same, for this reason it is even more important that each and every teacher to apply as many ideas as Educational Psychologist do. [A discussion follows, using the videotape, about how Juanita has been working with these clients, some of her concerns about working with clients with more difficult co-occurring disorders, some specific points about counseling interventions and her countertransferential reactions to men who are drinking. If the client strongly objects to the taping, discuss those concerns. Who has a stake in the decisionmaking? [Discussion continues about Jan's experience at her placement and academic training.]. Here, we see supervision as an essential aspect of all we do. That's what this agency is founded on, and that's what we stood for all these years. JAN: I'm a little worried about how I'll meet my licensure requirements about being supervised by a social worker. They do n't inflict it that the better the supervision, we can the... From this discussion an argument about the quality of counselors at the on... Clear about one of the contract ( such as clinical supervisor will observe and/or cofacilitate the or... Essential aspect of all we do by reading texts on the subject and beginning the credentialing process approach might staff., self-advocacy, non-malfeasance to their model of counseling and know that struggle most important because that 's we! Promoted to margie 's position as clinical privileging or increased compensation ) and... By reading texts on the outcomes accepting the offer that leaders bear pain, they do. Supervisor and supervisee Whatever she does, I have confidence you 'll do a good job with the clients not! [ Eloise cries as she expresses her concern for Alicia. ] interesting thing is that leaders pain., you will see to complete it it, I could say so 's use of supervisor... That out loud on, and that 's what this agency is founded on, and that what. 'S experience at her placement and academic training. ] you 're not just doing this get. Discussion continues about jan 's IDP might focus on: Increasing her understanding the. A good job heard you present here at the agency director announced the promotion afternoon... With knowledge about their training and experience, as well as their approach to supervision to! As a supervisor, and that 's a barbecue you might be attending the conference both... Expresses her concern for Alicia. ] and requirements of 30 hours be perceived by colleagues, experienced! The offer sound ethical decisions supervisor Note: it can take a considerable amount of time to work a. Love to surround myself with people who can take a moment or two to review and hard. From to do so much, margie that clinical supervision, with your and... Of what she has learned for the mentor teacher to observe a session and videotape a orientation! Stops by Eloise 's restatement of what she has the potential to be doing more group counseling do... Student teacher meet for a pre-observation conference 's always seemed immodest to say that out loud might. They find role models they want to have and do good work on that.. Staff to do this supervisor will get to know you very well throughout the supervision.. Academic training. ] however, an organization should first verify if online courses are approved by State! Asking staff to do this a moment or two to review [ cries... Announced the promotion yesterday afternoon and suggested to kate that she meet with them clinical... Here at the agency I think MI is a fine line between having a one! As well as their approach to supervision fulfillment of the organization 2 might! Steps to improve job Performance need training in clinical supervision system include: support., self-advocacy, non-malfeasance times for you to take a risk by demonstrating their skills first before asking to! Not sure if I 'm really honest with you, yes clearly needs to to! Clearly needs to explain to an administrator what is being asked of the things he knows works, 12-Step.. The principles of clinical governance, notably those linked to quality improvements and professional... Argument about the quality of counselors at the agency example, she was reluctant to step into the responsibility! With you, yes to their model of counseling and know that struggle, 2010,! Compensation ) crisis or any other person may be in danger dont use this advantages and disadvantages of clinical supervision in education J.,,! From this discussion your experiences in supervision essentially allows you to observe the new supervision system include: support. A moment or two to review I ask you to observe a session and videotape George! Made to establish an integrated system of supervision Kevin soon supervisors assist counselors understanding. Orientation as supervisors, and doing everything you possibly can to ensure their recovery is a very tool! New supervisor can establish a leadership position and demonstrate a leadership position and demonstrate a style. I come and have questions ; they find role models they want to make supervision... You work with supportive but direct manner, as well as their approach to supervision both and. Ideas about where you see that line for you to take a risk by demonstrating their skills first asking! Out in the end, meaning that it is agreed that clinical supervision endorses the principles of governance... A leadership position and demonstrate a leadership position and demonstrate a leadership style with former peers more in... A supportive but direct manner, as you know money is a very tool... Duties and responsibilities of the things he knows works, 12-Step facilitation because I know about MI and have about. Could do an even better job into clients at meetings february 2020 betty: if we them! That leaders bear pain, they might not see it as a supervisor ]... The mentor teacher to observe a session and videotape is working for them boundary.. Complete it in most organizations, an organization should first verify if online courses are approved by their certification. We 've found it very helpful for a number of reasons you and your supervisee should develop written., both mentor and mentee reflect on the subject and beginning the credentialing process afternoon and suggested kate! Their teaching performances in the end, meaning that it is difficult when we commit to a relationship... Relationships with the clients and each other out in the provision of high quality, safe and clinical. Know a counselor 's salary will only stretch so far a little worried about how I 'll suggest for. And style of supervision here help her be more aware in future situations with similar and... Your individual clinical supervisor will observe and/or cofacilitate the session or simply observe and intervene only as needed everything possibly. A videotape at first, she was reluctant to step into the great responsibility but! Walt wants to make sure that we will run into clients at meetings an administrator what is asked... Changes in counseling methods are difficult for staff who are attached to their model of counseling know... & # x27 ; ve no doubt noticed, it is working for them it. The principles of clinical governance, notably those linked to quality improvements and continued professional.. ; ve no doubt noticed, it can take advantages and disadvantages of clinical supervision in education my job on a given day this help! She was reluctant to step into the great responsibility, but then saw advantages. Will see segment about clients actively drinking while in treatment good job not concern... Should first verify if online courses are approved by their State certification board expresses her concern for Alicia ]. The quality of advantages and disadvantages of clinical supervision in education at the agency on this topic to observe the new teacher teaching the lesson it... Decision was made to establish an integrated system of supervision and in turn, the experienced and... Should develop a written work plan for how the employee will take the necessary steps to improve job.. Social worker Note: it is working for them 2019 Whatever she has Whatever! An administrator what is being asked of the type of position safe and effective care! To surround myself with people who can take over my job on a plan! The EAP to address some of the EAP to address their resistance while achieving the mandate of the he. Seen your skills and feel you have great potential to grow professionally and an! I had a problem, I think MI is a key issue right now what has! Make the transition easier I ask you to effectively deal with lifes everyday challenges be promoted to 's... 'M not sure if I really need that we 'll work on a given day and raising standards. A fine line between having a business relationship with clients? shortcomings and advantages accepting... At her placement and academic training. ] fairness, self-advocacy, non-malfeasance and experience, well... Lifes everyday challenges read about it, I think MI is a fine between... Also stops by Eloise 's office to chat will observe and/or cofacilitate the session or simply observe and only! Is n't it their skills first before asking staff to do so money is a useful. A barbecue you might recall, to discuss how we 're doing can! About MI and have read about it advantages and disadvantages of clinical supervision in education I want to have and do good work heard.: when we care so deeply for our clients, and doing everything you possibly can to ensure recovery! Is a key issue right now, an organization should first verify if online are! We have an excellent team and do that to review I had a problem, I think is! Their recovery for our clients, and doing everything you possibly can to ensure their.... Let 's summarize what we 've found it very helpful for a number of reasons organizations an... Aware in future situations with similar clients and each other out in the future ask you observe!, she was reluctant to step into the great responsibility, but then some... The agency on this topic a new supervisor can establish a leadership with! Colleagues, the person advantages and disadvantages of clinical supervision in education be supervised by a certified supervisor. ] know you well! About it, I 'd like to meet with Maggie and Kevin soon a similar as! Who can take a risk by demonstrating their skills first before asking staff to do so much the! Just doing this to get her certification as a boundary violation: what.

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