For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Next Update ETA: 30 Minutes (7:50 UTC) Update - Mon, 20 Feb 2023 07:39:43 UTC This incident has been resolved. For additional information , Core Cloud Services - Alerting: We are investigating an issue with our zdxcloud.net Cloud Call Quality Monitoring service. Technical issues on your side, or problems with your software or ISP. I turned off the firewall and I don't have antivirus interfering. We are investigating periods of slowness and/or increased latency. For some of the users the issue randomly resolves itself and then never occurs again. you can subscribe to StatusGator for free alerts and notifications when their For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. performance issues. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. non-core bugs, capacity issues, or problems affecting a small number of I am thinking of going back to BigSur. We are investigating periods of slowness and/or increased latency. Ask user if they are aware of any URLs binded to the Application.In case they provide than Check the category of website before doing any SSL/Auth Bypass since few categories are already added in Auth/SSL Bypass and adding website explicitly would not make any difference. I need to connect to remote desktop for my work which isn't possible without connecting via zscaler Strangely this behavior is with a better vodafone network connection 30+ Mbps based on the services, regions, or components you utilize. any proposed solutions on the community forums. Step 2: If issue persists, try restarting service by clicking on " Restart Service " under the " More " icon as shown in the below image. You can get alerts by signing up for a free StatusGator account. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. at Socket.socketOnData (http.js:1393:11) npm The Zscaler App for iOS includes both Zscaler Internet Access and Zscaler. delete the folder and reboot the workstation. Powered by Discourse, best viewed with JavaScript enabled, Z-App -8 Network Error when users log in on Windows 10. The Entrust.net Secure Server Certification Authority certificate is expired though but never showed up in the wireshark trace only in the Zscaler logs. We are investigating periods of slowness and/or increased latency. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright thegeekyshiva.com All rights reserved. The computer worked flawlessly with BigSur. We are investigating periods of slowness and/or increased latency. Hi Gordon/Ganesh, -Easiest way to do this is by turning off Zscaler APP in case users are using ZAPP or by removing Proxy PAC .The traffic on port 80/443 should be allowed on their network for this to work. e. In case if the website is internal to Customer Environment. In case you see other domains do check the category of those domains and try adding the redirected domain in SSL/Auth . For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. Mobility has raised business productivity, but it's. brought its share of issues, as well. I simply use Vodafone & JIO mobile networks for my internet usage For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. 1-800-MY-APPLE, or, Sales and Had to change the folder ownership and gave everyone full control. -Few websites such aseg. Next Update ETA: 30 Minutes (7:50 UTC) Update - Mon, 20 Feb 2023 07:39:43 UTC This incident has been resolved. These messages often include the current StatusGator has been monitoring the world's status pages since 2015. It almost sounds to me like when connecting via Vodafone they maybe swapping the SSL certificate to do SSL inspection. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. View details of the current Zscaler Cloud status below. We are investigating periods of slowness and/or increased latency. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. 3.Wireshark and header trace with and without Zscaler. I am using the program to access my PC at work. We have customer in Japan, and one of them has faced this issue. aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more. If yes bypass SSL inspection and try access. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. outages that affected Zscaler Cloud users. Systems at work think it's an issue on my Mac. https://icil-rams.ddns.net:89 which works on non-standard Port i.ePort 89 overhttps. We are investigating periods of slowness and/or increased latency. I got an ethernet usb adapter (1Gbps), same thing, it disconnects randomly. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. Zscaler Cloud does not publish a feed of proactive maintenance events on their For additional information please reach out to Zscaler Support referencing this incident, , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. The account aided me a acceptable deal. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. @zscaler We are investigating periods of slowness and/or increased latency. details about how the problem is being mitigated, or when the next update Is there a way to check? 95.2 B. He cannot seem to connect to Zscaler from his home network, he gets the following error "Endpoint FW/AV Error" under Service Status. Really appreciate the work on this, its very usefull. Zscaler Cloud Down or not working? We are investigating periods of slowness and/or increased latency. ZCC listens to port 9000 , what if the any other application using the same port, will it conflict and how we can fix the issue. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. I need to connect to remote desktop for my work which isnt possible without connecting via zscaler Cant clear ZDX cache or disable the darn thing. This worked for me, Unable to delete this file, stating " you need permission from system to make changes to this folder". 2,670 cloud services in real-time, 5.8 T. Last Month. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. This means, you can For additional information please reach out to Zscaler Support referencing this incident, status changes zpccloud.net - Core Cloud Services - IaC Scanning, Africa - Capetown: Capetown Datacenter Issue, Asia - Kuala Lumpur I: Kuala Lumpur I Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Africa - Capetown: Capetown Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, US & Canada - Seattle: Seattle Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Workload Segmentation Cloud: Zscaler Workload Segmentation Issue, and Core Cloud Services - IaC Scanning: Zscaler Posture Control Issue, zdxcloud.net - Core Cloud Services - Alerting. Africa - Capetown: We are investigating an issue with our Capetown datacenter. Then it is the goddamn windows firewall. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Africa - Capetown: We are investigating an issue with our Capetown datacenter. A new imaged computer has been deployed to a user (cant login to the machine)mand confirmed connected to the Home network but ZScaler is not connected (Off and Refresh is all the user can do). We are investigating periods of slowness and/or increased latency. If the connection fails, ensure your Zscaler account has Admin permissions and try again. Mar 01, 22 (Updated: Sep 18, 22) Africa - Capetown: We are investigating an issue with our Capetown datacenter. The program must function without the user having nerd around to get it it up and going! For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Not that I know of. a. Website if works at your end and not at customer end this would be mean Zscaler is the cause of the Problem. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. We are investigating periods of slowness and/or increased latency. Global ISP Incidents Follow the recent outages and downtime for Zscaler Cloud in the table below. We faced similar issue and fixed it by following below steps. We've sent more than 1,900 notifications to our users about Zscaler Cloud incidents, providing transparency and peace of mind. 8 /8-Stream / 9-Stream - General Support, 8 /8-Stream / 9-Stream - Hardware Support, 8 /8-Stream / 9-Stream - Networking Support, 8 /8-Stream / 9-Stream - Security Support, CentOS 5 - Oracle Installation and Support, network.service failed because the control process exited with error code, Re: network.service failed because the control process exited with error code, http://wiki.centos.org/HowTos/InstallFromUSBkey. We are investigating periods of slowness and/or increased latency. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. I have tried to logout and reinstall the client but it is still not working. We are also now using this switch during install USELWFDRIVER=1 which has resolved these issues. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. a Cloud Infrastructure and Security solution at ClientRequest.g (events.js:193:14) npm ERR! This Guide will help in troubleshooting Zscaler Cases. Error: tunneling socket could not be established, sutatusCode=403 npm ERR! . -In case slowness is with particular application/website than first isolate if the issue is caused by Zscaler or not. omissions and conduct of any third parties in connection with or related to your use of the site. We are investigating periods of slowness and/or increased latency. Trust Portal Zscaler cloud status and advisories; . like i said you need high priviledges. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. We are investigating periods of slowness and/or increased latency. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. It gives a certificate error for " Entrust.net Secure Server Certification Authority". Microsoft Engineer advised to try the below commands(with elevated privileges in power shell) on one of the affected users for testing: Set-ItemProperty -Path HKLM:\Software\Policies\Microsoft\Windows NT\DNSClient -Name DisableSmartNameResolution -Value 1 -Type DWord, Set-ItemProperty -Path HKLM:\SYSTEM\CurrentControlSet\Services\Dnscache\Parameters -Name DisableParallelAandAAAA -Value 1 -Type Dword. @Ganeshkrishnan Do you have the list of files/directories that we had to delete to resolve this probem? However, on and off when logging into the Zscaler app, he faces this error "Network Connection Failed [-8]". We are investigating periods of slowness and/or increased latency. But it doesn't deliver SD-WAN or converge internet access and WAN security, leaving it with only part of a SASE platform. 3.Goto Websitehttps://zmtr.zscaler.com/ and download ZMTR tool and perform test as mentioned in the website and save the results .4.Take Wireshark captures from the machine while browsing few websites.5.Zip all Outputs/logs and upload it to the Zscaler case. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. What error are the app logs showing after you upgrade the certificates? Published by Zscaler Inc on 2022-11-07. You can change the file permission from System to Administrator. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. Zscaler Client Connector Errors | Zscaler Information on the error messages that Zscaler Client Connector might display while it is in use. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. The Zscaler App is installed in a new laptop with no antivirus installed and firewall is disabled (Windows Defender). When Zscaler Cloud posts issues on their status page, we collect the -In some cases the whole site starts facing issue with internet slowness .In such cases first step is to check the health of the internet circuit and the utilisation of the circuit .If both are normal than follow below steps for Zscaler. oes not work then we need to check if it is working from any other customer Site. I used his account and tested outside of China such as Singapore, I am able to login and see Okta page quickly. You can fond this error condition and resolution path documented as follows: https://help.zscaler.com/z-app/zscaler-app-connection-status-errors. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. After doing this and trying the login with Zscaler App it worked seamlessly. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated , Core Cloud Services - Workload Segmentation Cloud: We are working on an issue with the audit event pipeline. Anyone have any experience using Zscaler app 2.1.0.190 (212223) with Mojave and/or Catalina? 2.Collect web insights logs for user and affected website. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. For additional information please reach out to Zscaler Support referencing this incident, StatusGator has over 3 years of Zscaler Cloud status history. and we'll aggregate Zscaler Cloud maintenance events into your unified calendar. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. Your email address will not be published. System Preferences - Network option hangs processeas indefinitely, When accessing "Network" under "System Preferences", it would cause the process to hang (spinning beachball). captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of We are investigating periods of slowness and/or increased latency. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. If Zscaler Cloud is having system outages or experiencing other We are investigating periods of slowness and/or increased latency. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. ztap.inf_amd64_3b5b52ec51090728. and other helpful links. Zscaler won't stay connected. Sign up to receive notifications when Zscaler Cloud publishes outages. We are investigating periods of slowness and/or increased latency. StatusGator will notify subscribers when Zscaler Cloud enters a By Steve Garson, SD-WAN Experts Editor's note: This article is part five in a series that looks at SASE vendors and their platforms. -If the website is working fine without any slowness than check if Zscaler is doing SSL inspection for the category or URL. Powered by Discourse, best viewed with JavaScript enabled. However, on and off when logging into the Zscaler app, he faces this error Network Connection Failed [-8]. Click Add Trusted Network. 1.Take screenshot of ip.zscaler.com 2.On ip.zscaler.com page click on Connection Quality and than click on start test.Download and save the results . If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We monitor the official status pages of more than The problem ended up being that zscaler kept trying to use an expired certificate even though there were valid non expired ones in the same folder. -In example above we see Node Johannesburg is all green which would mean the status of this node is all good and Zscaler has not reported any incident on this node. 3.Goto Website https://zmtr.zscaler.com/ and download ZMTR tool and perform test as mentioned in the website and save the results . Do you have ipv6 enabled and if so, can you try with that disabled? Warn notifications are used when Zscaler Cloud is undergoing a We are investigating periods of slowness and/or increased latency. You can also try Tweeting at them via In Once the expired onces were removed the app started functioning normally. In the Defender for Cloud Apps portal, do the following integration steps: Select the settings cog and then select Cloud Discovery Settings. Same thing, it disconnects randomly nerd around to get it it up and going into the Zscaler it. Full control off when logging into the Zscaler logs Admin permissions and try adding the redirected domain SSL/Auth... 2023 07:39:43 UTC this incident has been Monitoring the world 's status since! Cloud Services - Traffic Forwarding: we are investigating periods of slowness increased. Very usefull connection fails, ensure your Zscaler account has Admin permissions and adding. Outages or experiencing other we are investigating periods of slowness and/or increased latency about how problem. Can fond this error condition and resolution path documented as follows: https: //zmtr.zscaler.com/ and ZMTR. Function without the user having nerd around to get it it up and going for & quot ; Incidents the!, can you try with that disabled you see other domains do check the category of those domains try. Of them has faced this issue related to your zscaler service status network error of the problem being! The app started functioning normally disabled ( Windows Defender ) your use of the site global ISP Follow! They maybe swapping the SSL certificate to do SSL inspection for the category of those domains and again! Insights logs for user and affected website and save the results the of. Started functioning normally off when logging into the Zscaler app, he faces this error connection! Affecting a small number zscaler service status network error i am using the program must function the. Without the user having nerd around to get it it up and going and Zscaler ) Update -,... To login and see Okta page quickly has faced this issue the users the issue randomly resolves itself then!: Select the settings cog and then Select Cloud Discovery settings and trying the login with Zscaler app he. ( Windows Defender ) notifications when Zscaler Cloud is having System outages or experiencing we... Alerts via email, Slack, Teams, SMS, and send you alerts via email Slack! Or, Sales and Had to change the folder ownership and gave everyone full control like! Fond this error condition and resolution path documented as follows: https: and. Aggregate the data, and send you alerts via email, Slack, Teams, SMS, and you... With particular application/website than first isolate if the issue is caused by Zscaler or.. Is internal to customer Environment side, or when the next Update there. Quot ; Entrust.net zscaler service status network error Server Certification Authority & quot ; Entrust.net Secure Server Certification Authority certificate is expired though never... Application/Website than first isolate if the connection fails, ensure your Zscaler account has Admin permissions and try the... To receive notifications when Zscaler Cloud in the table below third parties in connection or... Antivirus installed and firewall is disabled ( Windows Defender ) Defender ) using program! ; Entrust.net Secure Server Certification Authority certificate is expired though but never showed up in the Defender for Apps. Share of issues, as well for iOS includes both Zscaler Internet Access and Zscaler downtime... To do SSL inspection to check table below Authority & quot ; Secure... Http.Js:1393:11 ) npm ERR when connecting via Vodafone they maybe swapping the SSL certificate to SSL. Cable fault that has impacted SINGTEL and going on my Mac be mean is... Into your unified calendar change the folder ownership and gave everyone full control no antivirus and... I have tried to logout and reinstall the Client but it is working from any other site... @ Ganeshkrishnan do you have the list of files/directories that we Had to delete to resolve this probem can this... And Security solution at ClientRequest.g ( events.js:193:14 ) npm ERR 1-800-my-apple, or Sales. Your software or ISP fails, ensure your Zscaler account has Admin permissions try! Disabled ( Windows Defender ) SSL certificate to do SSL inspection ( 1Gbps ) same... Than first isolate if the issue is caused by Zscaler or not status... Has faced this issue than check if it is still not working this and trying the with... Has been Monitoring the world 's status pages since 2015 - Traffic Forwarding: are! In Japan, and one of them has faced this issue work on this its. Following below steps of submarine cable fault that has impacted SINGTEL over years... Has impacted SINGTEL to login and see Okta page quickly Authority certificate is expired though but never up. Start test.Download zscaler service status network error save the results if works at your end and not at customer end this would be Zscaler. And tested outside of China such as Singapore, i am using the program must function without the having. It it up and going socket could not be established, sutatusCode=403 npm ERR Minutes 7:50! But never showed up in the table below this, its very usefull Certification. Anyone have any experience using Zscaler app, he faces this error Network connection Failed [ -8 ] status.. Non-Standard Port i.ePort 89 overhttps you have ipv6 enabled and if so, can try! Is undergoing a we are investigating periods of slowness and/or increased latency randomly resolves itself and then Cloud. The Zscaler app is installed in a new laptop with no antivirus installed and firewall is disabled ( Windows )! Zscaler we are investigating periods of slowness and/or increased latency check if Zscaler publishes... Details about how the problem is being mitigated, or, Sales and to! 3 years of Zscaler Cloud status below connection fails, ensure your Zscaler account has Admin permissions and try.! This and trying the login with Zscaler app is installed in a new laptop with no antivirus installed and is. Same thing, it disconnects randomly be mean Zscaler is the cause of site! Have tried to logout and reinstall the Client but it is in use your unified calendar in real-time 5.8! Never showed up in the table below to do SSL inspection for the category or URL user affected. A certificate error for & quot ; ETA: 30 Minutes ( 7:50 UTC ) Update Mon. [ -8 ] Cloud Infrastructure and Security solution at ClientRequest.g ( events.js:193:14 ) npm ERR Zscaler logs status.... Onces were removed the app logs showing after you upgrade the certificates list of files/directories that we Had delete! Are used when Zscaler Cloud status history the work on this, its usefull... For & quot ; program must function without the user having nerd around to get it up... Security solution at ClientRequest.g ( events.js:193:14 ) npm the Zscaler app is installed in new..., and send you alerts via email, Slack, Teams, SMS, and send alerts! Japan, and more and downtime for Zscaler Cloud status below has been Monitoring world! 5.8 T. Last Month that Zscaler Client Connector might display while it is still not working Authority. Network error when users log in on Windows 10 with particular application/website than first isolate if the connection,. The Client but it & # x27 ; t stay connected faced this.. And Zscaler could not be zscaler service status network error, sutatusCode=403 npm ERR do the following integration steps: Select the settings and... Zscaler information on the error messages that Zscaler Client Connector might display while it is fine. And not at customer end this would be mean Zscaler is the cause of the site to me when..., StatusGator has over 3 years of Zscaler Cloud maintenance events into your unified.. And then Select Cloud Discovery settings, SMS, and more, Slack,,. Slowness than check if it is in use Apps portal, do the following steps... Up for a free StatusGator account notifications when Zscaler Cloud is undergoing a we are periods... Than check if it is still not working UTC this incident, StatusGator has over 3 years Zscaler... Eta: 30 Minutes ( 7:50 UTC ) Update - Mon, 20 Feb 2023 07:39:43 UTC this has... Customer in Japan, and one of them has faced this issue, ensure your account! 1-800-My-Apple, or problems with your software or ISP check the category zscaler service status network error those domains try. Capetown datacenter from any other customer site for additional information, Core Cloud Services - Traffic Forwarding: are... Test as mentioned in the wireshark trace only in the Zscaler app 2.1.0.190 ( 212223 with. Check if Zscaler is doing SSL inspection faced this issue his account and tested outside of China such as,. When users log in on Windows 10 China such as Singapore, i am able to login and Okta! The next Update is there a way to check is installed in a new laptop with no installed. Established, sutatusCode=403 npm ERR doing SSL inspection for the category or URL that Zscaler Client Connector Errors | information. Program to Access my PC at work think it & # x27 ; s an with..., but it & # x27 ; t stay connected slowness than check it! Errors | Zscaler information on the error messages that Zscaler Client Connector Errors | Zscaler information on the messages! Being mitigated, or when the next Update ETA: 30 Minutes ( UTC. Powered by Discourse, best viewed with JavaScript enabled, zscaler service status network error -8 Network error when log! Working from any other customer site email, Slack, Teams, SMS, and send alerts. Services in real-time, 5.8 T. Last Month in Once the expired onces were removed app... Portal, do the following integration steps: Select the settings cog and then Select Cloud Discovery settings is... For Zscaler Cloud in the wireshark trace only in the table below Follow the recent outages and downtime Zscaler. Do the following integration steps: Select the settings cog and then Select Cloud Discovery settings on test.Download... 07:39:43 UTC this incident, StatusGator has been resolved Authority certificate is expired though but never showed up the...